Chat Operator (Malayalee)

Flyper; Dibba Al Fujairah; On-site; AED 22,000 - 45,000; Part time

Benefits offered by this job

Accommodation provided

Part-time hours

Job summary

Flyper is hiring a Chat Operator in Dibba-El-Fujairah, UAE. The role focuses on handling online chat interactions with customers in English, delivering friendly and professional support. This position is part-time and accommodation may be provided if needed.

The ideal candidate will have customer service experience, strong communication, and the ability to multitask while maintaining attention to detail. Malayalee nationality is preferred but not mandatory.

Qualifications

• Fluent in English (written and spoken).
• Experience in customer service or similar role preferred.
• Excellent communication skills.
• Ability to multitask and prioritize tasks effectively.
• Detail-oriented with strong problem-solving skills.
• Malayalee nationality preferred but not required.

Responsibilities

• Engage with customers through online chat platforms in a professional and friendly manner
• Provide excellent customer service, addressing any inquiries or issues promptly and effectively
• Maintain thorough knowledge of company products and services to assist customers
• Follow company policies and procedures while communicating with customers
• Collaborate with team members to ensure seamless customer support

Skills

Fluent English

Customer service experience

Communication skills

Multitasking

Detail-oriented

Problem solving

Job description

Chat operator vacancy in Dibba-El-Fujairah UAE

Chat Operator (Malayalee)

We are seeking a fluent English speaking Chat Operator to join our team in Dibba-El-Fujairah, UAE. This position is suitable for Malayalees with experience in customer service and a knack for communication. As a Chat Operator, you will be responsible for engaging with customers through online chat platforms, providing assistance and support as needed. This is a part-time position, making it ideal for students or those looking for flexible work hours. Accommodation will be provided for the successful candidate if needed.

Key Responsibilities

• Engage with customers through online chat platforms in a professional and friendly manner
• Provide excellent customer service, addressing any inquiries or issues promptly and effectively
• Maintain thorough knowledge of company products and services to assist customers
• Follow company policies and procedures while communicating with customers
• Collaborate with team members to ensure seamless customer support

Requirements

• Fluent in English (written and spoken)
• Experience in customer service or similar role preferred
• Excellent communication skills
• Ability to multitask and prioritize tasks effectively
• Detail-oriented with strong problem-solving skills
• Malayalee nationality preferred but not required