Chat Operator

India Abroad; Dibba Al Fujairah; On-site; AED 36,000 - 58,000; Full time

Benefits offered by this job

Accommodation provided

Job summary

India Abroad in Dibba-El-Fujairah, UAE is seeking an experienced Chat Operator to join our team. You will engage with customers through online chat to provide support, answer questions, and build relationships. The role is full-time with accommodation provided.

The ideal candidate is fluent in English, can type quickly and accurately, multitask effectively, and meet daily chat targets and customer satisfaction ratings.

Qualifications

• Fluent in English; additional languages a plus.
• Previous experience as Chat Operator preferred.
• Excellent communication skills and ability to type quickly and accurately.
• Ability to multitask and prioritize effectively.
• Strong problem-solving skills and ability to think on your feet.

Responsibilities

• Respond promptly to customer inquiries through online chat platforms.
• Provide excellent customer service by addressing any issues or concerns.
• Build and maintain relationships with customers through friendly and professional communication.
• Use time management skills to handle multiple chats at once.
• Meet daily targets for number of chats handled and customer satisfaction ratings.

Skills

Fluent English

Chat Operator experience

Excellent communication

Multitasking

Problem solving

Job description

Chat operator vacancy in Dibba-El-Fujairah UAE

We are seeking an experienced Chat Operator to join our team in Dibba-El-Fujairah, UAE. As a Chat Operator, you will be responsible for engaging with customers through online chat platforms to provide support, answer questions, and build relationships. This is a full-time position with accommodation provided.

Responsibilities

• Respond promptly to customer inquiries through online chat platforms
• Provide excellent customer service by addressing any issues or concerns
• Build and maintain relationships with customers through friendly and professional communication
• Use time management skills to handle multiple chats at once
• Meet daily targets for number of chats handled and customer satisfaction ratings

Requirements

• Fluent in English (additional languages a plus)
• Previous experience as a Chat Operator preferred
• Excellent communication skills and ability to type quickly and accurately
• Ability to multitask and prioritize effectively
• Strong problem-solving skills and ability to think on your feet

This is an urgent position, so we are looking for candidates who can start immediately. If you have experience in online chat support and are looking for a challenging role in a dynamic environment, we would love to hear from you!