Channel Store Advisor: Tech Evangelist & Partner Trainer

Apple; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Apple channel store advisor in Dubai leads sales, merchandising, and operations inside a partner reseller store, showcasing products and training staff. You will engage customers, conduct product demonstrations, and uphold Apple merchandising standards to drive adoption of the Apple platform.

This role requires a 40-hour work week including evenings and weekends, with strong communication and relationship-building to become a trusted business partner at the point of sale.

Qualifications

• 2 years of related experience.
• Passion for helping customers and partners understand how Apple technology can enrich lives.
• Curiosity for continuous learning and eagerness to share knowledge with others.
• Outstanding customer focus.
• Excellent communication skills.
• Ability to educate and inspire others.

Responsibilities

• Represent Apple within a single partner store and help customers develop relationships with our brand.
• Share your in-depth knowledge on Apple products directly to customers, work closely with partners, and create new owners of our products.
• Provide an amazing customer experience by showcasing our products, accessories, and services.
• Proactively seek opportunities to expand awareness for new and existing customers.
• Leverage your curiosity for technology and stay up to date on initiatives impacting the customer journey.
• Ensure that all Apple fixtures, product exposures, and merchandising elements in the store are up to date and maintained according to Apple's standards.
• Provide daily care and inspection according to guidelines and elevate issues for timely and effective resolution.
• Educate customers by delivering individual and group product demonstrations, sharing the latest sales promotions, and encouraging adoption of the Apple platform.

Skills

Customer focus

Communication skills

Educate & inspire

Relationship building

Curious & eager to learn

Passion for Apple tech

Job description

Apple channel store advisor in Dubai leads sales, merchandising, and operations inside a partner reseller store, showcasing products and training staff. You will engage customers, conduct product demonstrations, and uphold Apple merchandising standards to drive adoption of the Apple platform.

This role requires a 40-hour work week including evenings and weekends, with strong communication and relationship-building to become a trusted business partner at the point of sale.