CDD/KYC Team Lead — AML, Sanctions & Process Improvement

HSBC Holdings plc; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

HSBC Holdings plc in the UAE seeks a senior CDD/KYC operations professional to oversee portfolio reviews and ensure adherence to AML regulations. The role focuses on continuous process improvement, cost-effective delivery, and strong stakeholder collaboration while mentoring the Single Actor Model team in documentation and voice.

You will lead day-to-day workflows, monitor productivity, and ensure timely, high-quality CDD reviews with clear MI and governance across the business and control

Qualifications

• Experience with AML/CFT controls and regulatory requirements.
• Proven ability to review and improve CDD/KYC processes.
• Strong communication across business, control functions and Relationship Managers.

Responsibilities

• Oversee CDD and related due diligence reviews to required quality and timeliness.
• Manage day-to-day workflow and productivity targets for the CDD/KYC team.
• Communicate changes to procedures and embed new initiatives across teams.
• Produce clear MI and project updates reflecting delivery outcomes.
• Coach and train the team to build capability in documentation and voice processes.
• Collaborate with Relationship Managers and control partners to resolve complex queries.

Skills

AML/KYC knowledge

CDD knowledge

Stakeholder management

Training & coaching

Data analysis

Clear communication

Education

Bachelor's degree (3+ years)

Job description

HSBC Holdings plc in the UAE seeks a senior CDD/KYC operations professional to oversee portfolio reviews and ensure adherence to AML regulations. The role focuses on continuous process improvement, cost-effective delivery, and strong stakeholder collaboration while mentoring the Single Actor Model team in documentation and voice.

You will lead day-to-day workflows, monitor productivity, and ensure timely, high-quality CDD reviews with clear MI and governance across the business and control