Senior CDD & AML Compliance Manager – UAE

HSBC Holdings plc; Dubai; Hybrid; AED 391,000 - 614,000; Full time

Job summary

HSBC Holdings plc in Dubai seeks a Manager – Customer Due Diligence to lead CDD and tax reporting programs across UAE Wealth and Personal Banking. This role ensures regulatory obligations and Group standards are met while driving continuous improvement.

You will oversee governance, reporting, risk management, and collaboration with Compliance, Operations, and Relationship Managers to implement best practices and training, with a hybrid work arrangement.

Qualifications

• Strong understanding of financial crime, Customer Due Diligence, AML/KYC activities, sanctions, counter-terrorist financing and proliferation-financing risks.
• Knowledge of UAE regulatory environment and Group requirements.
• Leadership and change-management experience in financial services or similar.
• Program and project-management capability with ability to manage multiple projects.
• Strong influencing and communication skills to interact with stakeholders at all levels.
• 3 year graduation degree is essential for UAE visa and work permit; attestations/equivalency may be required.
• UAE National with Family Book is preferred.

Responsibilities

• Oversee the Customer Due Diligence/Customer Tax Reporting programmes; manage delivery of CDD activities across UAE Wealth and Personal Banking.
• Drive risk mitigation and control effectiveness by implementing robust CDD controls and escalating risks.
• Manage quality assurance and remediation; oversee audits and second-line reviews.
• Provide governance, reporting and stakeholder updates to senior management and committees.
• Ensure regulatory and policy compliance with Group standards and local requirements.
• Lead collaboration with Compliance, Operations, Relationship Managers and Change Delivery to implement best practices and trainings.

Skills

CDD expertise

Leadership

Regulatory knowledge

Project management

Communication

Change management

Stakeholder communication

Influencing skills

Risk management

Education

3 year graduation degree

Job description

HSBC Holdings plc in Dubai seeks a Manager – Customer Due Diligence to lead CDD and tax reporting programs across UAE Wealth and Personal Banking. This role ensures regulatory obligations and Group standards are met while driving continuous improvement.

You will oversee governance, reporting, risk management, and collaboration with Compliance, Operations, and Relationship Managers to implement best practices and training, with a hybrid work arrangement.