CCTV Monitoring & Security Operator

IHG; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

InterContinental Abu Dhabi is seeking a vigilant CCTV Operations Room Officer to join our Security team. You will monitor all cameras, identify risks, and promptly report incidents to ensure guest and staff safety.

Daily tasks include maintaining logs, reviewing footage, and coordinating with hotel departments to support a secure environment while upholding confidentiality and high professional standards.

Qualifications

• Previous experience in CCTV monitoring, security operations, or similar role preferred.
• Familiarity with CCTV surveillance systems, monitoring software, and basic computer applications.
• Strong observation skills, attention to detail, and ability to identify potential risks.
• Good communication skills and ability to remain calm and respond under pressure.
• High integrity, confidentiality, and professional conduct.
• Ability to work independently and as part of a security team.
• Rotational shifts including nights, weekends, and public holidays.

Responsibilities

• Monitor CCTV cameras and surveillance systems across the hotel to ensure safety of guests, colleagues, and property.
• Maintain continuous observation of key areas and identify suspicious activities or risks.
• Promptly communicate security concerns and observations to the Security team for action.
• Monitor access points and designated locations according to security procedures.
• Review, retrieve, and preserve CCTV footage to support investigations and reports.
• Maintain accurate records of surveillance activities and incidents in logs.
• Assist the Security team in investigating incidents and breaches of security protocols.
• Ensure CCTV equipment functions properly and report any issues promptly.
• Handle surveillance footage and reports with discretion and professionalism.
• Follow emergency procedures and provide timely information for incident management.

Skills

Observation skills

Communication skills

Integrity and confidentiality

Team collaboration

Shift flexibility

Tools

CCTV surveillance systems

Job description

InterContinental Abu Dhabi is seeking a vigilant CCTV Operations Room Officer to join our Security team. You will monitor all cameras, identify risks, and promptly report incidents to ensure guest and staff safety.

Daily tasks include maintaining logs, reviewing footage, and coordinating with hotel departments to support a secure environment while upholding confidentiality and high professional standards.