CBT IDM & Cash Programs Lead (Gaza)

WFP; Dubai Emirate; On-site; AED 220,000 - 331,000; Full time

Job summary

World Food Programme seeks a senior CBT IDM specialist to lead identity management and cash-based transfers in Gaza. You will guide a 4‑person team, coordinate with CO/HQ and partners, and ensure efficient IDM lifecycle management from registration to distribution.

You will leverage SQL/Tableau for analytics, advance SCOPE/MDP adoption, and align with regulatory requirements while maintaining humanitarian principles and data protection.

Qualifications

• First degree / advanced university degree in a relevant area (e.g., Economics, Business Administration, Computer Science, Data Analytics, Technology, Statistics).
• Minimum 3 years of relevant postgraduate professional experience in public or private sector.
• Experience in CBT/IDM, operations data analytics, design and implementation.
• Experience in data analysis and visualization using SQL and Tableau.
• Experience with WFP systems such as SRA, DAT, PIT, and SCOPE is a strong asset.

Responsibilities

• Contribute to the Gaza CBT IDM function and oversee IDM operations.
• Supervise a team of 4 staff and ensure effective planning and delivery of identity management solutions and cash-based transfers.
• Oversee end-to-end CBT IDM cycle across all Gaza programmes (MPCA, CfW, CfP) and guide activity leads on process design and improvements.
• Manage timely IDM operations: registration, data update, verification, enrollment, distribution, and reconciliation; monitor anomalies.
• Coordinate with FSPs on KYC requirements and regulatory developments affecting beneficiary access to assistance.

Skills

CBT/IDM delivery

SQL

Tableau

Data analysis

Analytical communication

Stakeholder coordination

Data management tools

WFP systems knowledge

Arabic (working knowledge)

Education

Bachelor's or higher in Economics, Business Admin, CS, Data Analytics, Technology, Statistics

Tools

SRA

DAT

PIT

SCOPE

COMET

SugarCRM

Job description

World Food Programme seeks a senior CBT IDM specialist to lead identity management and cash-based transfers in Gaza. You will guide a 4‑person team, coordinate with CO/HQ and partners, and ensure efficient IDM lifecycle management from registration to distribution.

You will leverage SQL/Tableau for analytics, advance SCOPE/MDP adoption, and align with regulatory requirements while maintaining humanitarian principles and data protection.