Category Manager - Dubai

Urban Company (UC); Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

Urban Company in Dubai seeks a Category Manager/Senior Manager to maximize sales and profitability across categories by combining analytics, strategy and hands-on execution to grow the product portfolio.

You will own quality, supply growth and partner relationships, requiring SQL/data insights, strong communication, and willingness to roll up sleeves with fieldwork.

Qualifications

• Strong SQL and data analysis/insights skill.
• Go-getter attitude and ability to be hands-on.
• Strong ability to communicate and work collaboratively with others.

Responsibilities

• Quality Building: maintain very high NPS and ensure service quality.
• Supply Building: onboard service aggregators with fieldwork.
• Problem Solving: ideate and innovate solutions at the grass roots.
• Hustle: deep dive into each problem and improve key business drivers.
• Partner Relationship: improve partner economics and happiness; build loyalty to UC.

Skills

SQL

Data analysis

Communication

Hands-on/hustle

Job description

Job location: Dubai (United Arab Emirates)

About the role:

At Urban Company, a Category Manager/ Senior Managers role is to maximize sales and profitability in their respective categories by working one or more work streams such as quality, supply, growth and innovation. The role is dynamic and requires a combination of analytical, strategic, and interpersonal skills to effectively manage and grow their product category within the organization. We are looking for folks with a high degree of ownership, bias-for-action, passion and ability to go above and beyond

Roles and Responsibilities:

• Quality Building: We are required to maintain very high NPS as per industry standards of

existing services along with all the new planned additions to the portfolio. With a very diverse

supply wrt nationality and skillset, the categories have always been open to crazy problem

solving and innovation when it comes to ensuring that the right set of supply is onboarded with

adequate training. You will work with trainers to shape training modules, build training infra to

drive quality improvement.

• Supply Building: You will identify and onboard service aggregators in the category This will

involve meeting many of them and plenty of fieldwork.

• Problem Solving: The role requires you to problem solve at the grass root level. We expect

the candidate to self ideate and innovate solutions to the problems at hand.

• Hustle: Significant ability to hustle and desire to get their hands dirty. The candidate should

have the willingness to deep dive into each problem, understand and improve the key drivers of

the business.

• Partner Relationship: We need to constantly work to improve partner side economics and

happiness of our professionals. The candidate will be accountable for building a loyal base of

professionals with a very high affinity to UC as a platform

What well need:

• Strong SQL and data analysis/insights skill
• Go-getter attitude and ability to be hands-on
• Strong ability to communicate and work collaboratively with others. Experience of

managing teams/people would be a plus.

• 3-5 years of experience