Cashier & Guest Experience Specialist

KERZNER INTERNATIONAL LIMITED; Dubai; On-site; AED 78,000 - 123,000; Full time

Benefits offered by this job

F&B privileges

Discounted Kerzner rates

Health insurance (incl. dental)

Annual flights

Life insurance

Incentive programme

Wellness & social initiatives

Job summary

Kerzner International's Atlantis Dubai location seeks a dedicated Cashier for the Lost World Aquarium. You will handle daily cash procedures, assist guests with bookings for Marine Animal Adventures and Aquaventure, and maintain strict adherence to all policies and financial controls.

This role requires accuracy, strong customer service, and the ability to work outdoors/indoors as needed, with a focus on upholding luxury hospitality standards and audit readiness.

Qualifications

• Strong interpersonal skills.
• Organizational skills.
• Strong administrative abilities.
• Ability to have a strong customer focus.
• Leadership abilities.
• Strong communication skills.

Responsibilities

• Adhere to the department operations manual, policies, procedures, and government regulations.
• Perform cashiering duties accurately and efficiently.
• Maintain grooming and hotel standards.
• Promote bookings for Marine Animal Adventures and Aquaventure as appropriate.
• Be prepared for guest interactions at Lost World Aquarium POS and upsell where suitable.
• Report on time and ensure shifts are covered if absent.
• Prepare cash reports and deposit funds with proper approvals and backups.
• Process credit sales, voids, discounts, and vouchers with proper documentation.
• Manage cash float and ensure accuracy at end of shift.
• Document and report any discrepancies or potential non-compliance to management.

Skills

Interpersonal skills

Organizational skills

Administrative ability

Customer focus

Leadership

Communication skills

Job description

Kerzner International's Atlantis Dubai location seeks a dedicated Cashier for the Lost World Aquarium. You will handle daily cash procedures, assist guests with bookings for Marine Animal Adventures and Aquaventure, and maintain strict adherence to all policies and financial controls.

This role requires accuracy, strong customer service, and the ability to work outdoors/indoors as needed, with a focus on upholding luxury hospitality standards and audit readiness.