Cashier & Guest Experience Lead - Aquarium & Park

Atlantis Dubai; Abu Dhabi; Vor Ort; AED 50.000 - 80.000; Vollzeit

Benefits dieser Stelle

Annual flights home

Health insurance

Zusammenfassung

Atlantis Dubai, home to Lost World Aquarium, is seeking a friendly Cashier to handle daily transactions, upsell ancillary experiences, and deliver exceptional guest service at the aquarium point of sale. You will follow policies, maintain cash accuracy, and support reporting procedures for secure daily deposits.

Ideal candidates will be well groomed with strong interpersonal and communication skills, able to stand for long periods, and comfortable working indoors or outdoors as needed.

Qualifikationen

• Strong interpersonal skills.
• Organizational skills.
• Strong administrative abilities.
• Ability to have a strong customer focus.
• Leadership abilities.
• Strong communication skills.

Aufgaben

• Ensure the departmental operations manual including policies, procedures and task lists as well as Government Regulations is followed.
• Ensure that the cashiering duty is performed effectively.
• Ensure to be well groomed and maintain the standards lay down by the hotel.
• Actively informs guests about and facilitates bookings of Marine Animal Adventures, as revenue extensions to the Lost World Aquarium experience, as well as Aquaventure, where applicable.
• Be poised and in constant state of readiness when interacting with guests at the Lost World Aquarium points of Sale
• Ability to stand attentively for long periods and work indoors and outdoors based on operational needs.
• Ensure to report for duty well in time. If unable to report to work, inform the Mgr, Lost World to ensure that the shift is covered.
• Ensure that the cashier prepare proper reports and deposit the collection accurately. All the voids and discounts are with proper approval and backups.
• Ensure that the entire credit sale documents, voids, discounts, Meal vouchers, valet tickets are remitted to the finance on a daily basis and accurately.
• Collect sufficient change money and other required stationary before starting the shift.
• Ensure that the float given for cashiering duties is intact at the end of the shift.
• All overages and shortages should be properly documented and reported to the Mgr, Lost World.
• Ensure all records are appropriately filed for ease of future reference, tidiness and for audit purposes, and utilize storage as much as possible taking into consideration all relevant Government Regulations
• Bring to the immediate attention of the Mgr, Lost World any matters which appear to represent a material non-compliance with contractual agreements, possible fraud or irregularity, violation of laws or regulations, or significant deficiencies in internal control.
• Liaise with other departments as appropriate to ensure the smooth running of the Resort operations, that there is complete communication flow and a positive working environment for the overall Resort
• Ensures a complete understanding and adheres to the policies within the Employee handbook and all division/ department policies.
• Attends meetings and trainings as requested.
• Keep current with the Company’s facilities, events and related services.
• Undertake any other assignments as reasonably issued by the Management.

Kenntnisse

Cash handling

Customer service

Upselling

Cashiering

Jobbeschreibung

Atlantis Dubai, home to Lost World Aquarium, is seeking a friendly Cashier to handle daily transactions, upsell ancillary experiences, and deliver exceptional guest service at the aquarium point of sale. You will follow policies, maintain cash accuracy, and support reporting procedures for secure daily deposits.

Ideal candidates will be well groomed with strong interpersonal and communication skills, able to stand for long periods, and comfortable working indoors or outdoors as needed.