Cash Operations & Reconciliation Lead

athGADLANG; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Job summary

athGADLANG is seeking a Cash Operations Manager to oversee cash handling across multiple locations, ensure secure storage, deposits, and accurate reconciliation of cash and digital transactions. You will work with Finance, Treasury, IT, Operations, and payment providers to maintain controls and drive process improvements.

The role requires a stern eye for detail, strong analytical skills, and experience with card payment systems, POS, and reporting tools.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related discipline.
• Experience in cash operations, cash control, financial reconciliation, or payment operations.
• Experience managing physical cash handling, cash deposits, and transaction reconciliation.
• Knowledge of card payment systems, digital payment platforms, payment aggregators, and POS systems.
• Experience reviewing sales reports, cashier reconciliations, revenue-sharing reports, and transaction records.
• Understanding of financial controls, fraud prevention, cash security procedures, and audit requirements.
• Proficiency in Excel and other Microsoft Office applications.
• Experience with financial systems, payment platforms, and reporting tools.
• Strong analytical, numerical, and problem-solving skills.
• Excellent attention to detail and accuracy in financial reporting and reconciliations.
• Strong communication and coordination across departments.
• Ability to supervise daily operations and manage priorities.

Responsibilities

• Oversee the physical handling of cash across all locations, ensuring secure storage, transfers, and deposits in accordance with established procedures and internal control standards.
• Implement and monitor financial control procedures to minimise the risks of theft, loss, fraud, and cash handling discrepancies.
• Coordinate with payment aggregators and service providers to ensure seamless processing, integration, and reconciliation of digital and card-based transactions.
• Ensure timely and accurate reconciliation of credit card and digital payment transactions, investigating discrepancies and following up on chargebacks.
• Supervise and provide daily operational guidance to Cash Control Associates, ensuring cash point activities comply with established policies and procedures.
• Maintain accurate and secure records of physical cash and digital transactions in accordance with internal policies and audit requirements.
• Review and validate daily, weekly, and monthly financial reports, including: Cashier reconciliation reports for each location, Daily and weekly sales reports (DSR), Third-party revenue-sharing reports, Promotions, discounts, and complimentary booking reports.
• Monitor the accuracy and completeness of system-generated reports, including BOT-generated reports, and perform manual checks and reporting where required.
• Analyse cash flow and point-of-sale (POS) data to identify discrepancies, trends, and operational improvement opportunities, providing relevant insights to Finance and Operations teams.
• Coordinate with IT, Treasury, Finance, Operations, and payment service providers to resolve issues relating to payment systems, BCRM/CDM functionality, and transaction reporting.
• Support internal and external audits by maintaining supporting documentation and ensuring the availability of accurate transaction records.
• Identify opportunities to strengthen internal controls, improve reconciliation processes, and enhance the efficiency of cash operations.

Skills

Cash operations

Financial reconciliation

Card payments

POS systems

Excel

Data analysis

Detail oriented

Cross-functional coordination

Education

Bachelor's degree in Accounting, Finance, Business Administration, or related discipline

Tools

Microsoft Excel

Job description

athGADLANG is seeking a Cash Operations Manager to oversee cash handling across multiple locations, ensure secure storage, deposits, and accurate reconciliation of cash and digital transactions. You will work with Finance, Treasury, IT, Operations, and payment providers to maintain controls and drive process improvements.

The role requires a stern eye for detail, strong analytical skills, and experience with card payment systems, POS, and reporting tools.