Cargo Operations Team Leader: Safety & Guest Experience

Velora Aviation; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

Velora Aviation in Abu Dhabi seeks a Supervisory Operations Lead to oversee areas of airport operation, delivering a safe and high-quality guest experience while guiding a small team to meet performance KPIs.

You will plan and supervise daily activities, ensure SOPs and safety compliance, document tasks, coordinate guest and baggage flow, and report on safety and service occurrences, with a UAE driving license required.

Qualifications

• Supervisory or team lead experience in airline or airport operations.
• Experience delivering safe, compliant guest services.
• Proficiency in SOPs and reporting.
• Valid UAE Driving License (Airside roles).
• Strong communication and leadership skills.

Responsibilities

• Plan and supervise daily operations to ensure safety and service quality.
• Lead small teams and drive engagement and performance.
• Enforce SOPs and safety procedures at all times.
• Coordinate with stakeholders and report on KPI.
• Ensure accurate documentation of tasks and incidents.
• Facilitate guest and baggage flow with security.

Skills

Supervisory experience

Safety compliance

SOPS adherence

Team leadership

Operations coordination

Guest service focus

Education

Secondary/High school

Valid UAE Driving License

Job description

Velora Aviation in Abu Dhabi seeks a Supervisory Operations Lead to oversee areas of airport operation, delivering a safe and high-quality guest experience while guiding a small team to meet performance KPIs.

You will plan and supervise daily activities, ensure SOPs and safety compliance, document tasks, coordinate guest and baggage flow, and report on safety and service occurrences, with a UAE driving license required.