Card Acquisition Specialist

PayTech Group; Dubai; On-site; AED 100,000 - 140,000; Full time

Job summary

PayTech Group in Dubai is seeking a professional for a role focused on managing and optimizing the end-to-end acquisition funnel for co-brand credit cards. The candidate will analyze approval data, work with various teams, and monitor acquisition performance to drive successful outcomes.

The ideal individual possesses strong experience in credit card acquisition, a track record of improving metrics, and the ability to collaborate across multiple stakeholders. English proficiency is required, with Arabic preferred.

Qualifications

• Strong understanding of credit card acquisition and underwriting processes.
• Experience working on co-brand card programs or with issuing banks.
• Proven track record of improving acquisition and conversion metrics.
• Experience operating in regulated financial services environments.
• Ability to work effectively across multiple stakeholders and teams.

Responsibilities

• Manage and optimise the end-to-end acquisition funnel for the Client co-brand credit card.
• Analyse approval and decline data to identify key drivers impacting application success rates.
• Work closely with banking partners to improve approval outcomes.
• Monitor acquisition performance and produce actionable insights for stakeholders.
• Support acquisition campaigns and seasonal demand peaks.

Skills

Credit card acquisition and lifecycle management

Data analysis and performance optimisation

Stakeholder and partner management

Strong communication and problem-solving skills

Advanced Excel and reporting skills

BI tools (preferred)

Job description

Key Activities & Core Responsibilities

• Manage and optimise the end‑to‑end acquisition funnel for the Client co‑brand credit card from application start to card issuance and first transaction.
• Analyse approval and decline data to identify key drivers impacting application success rates and recommend corrective actions.
• Work closely with the Client’s banking partner’s credit risk and operations teams to improve approval outcomes while remaining compliant with regulatory and policy constraints.
• Partner with Client product, UX, and marketing teams to enhance customer journeys and reduce friction in digital acquisition flows.
• Monitor acquisition performance on a daily and weekly basis and produce actionable insights for stakeholders.
• Support acquisition campaigns, growth initiatives, and seasonal demand peaks to maximise funded card volumes.

KPIs

• Application approval rate (number of approved and funded credit cards)
• Application to approval conversion rate
• First transaction activation rate
• Funnel drop‑off reduction

Knowledge & Experience

• Strong understanding of credit card acquisition and underwriting processes.
• Experience working on co‑brand card programs or with issuing banks.
• Proven track record of improving acquisition and conversion metrics.
• Experience operating in regulated financial services environments.
• Ability to work effectively across multiple stakeholders and teams.

Mandatory Skills

• Credit card acquisition and lifecycle management.
• Data analysis and performance optimisation.
• Stakeholder and partner management.
• Strong communication and problem‑solving skills.
• Advanced Excel and reporting skills.
• BI tools (preferred).

Mandatory Requirements

• UAE market experience.
• English (Arabic preferred).
• Credit cards domain experience in acquisition.
• Immediate availability.