Captain Ossiano

Atlantis Resorts; Dubai; On-site; AED 279,000 - 424,000; Full time

Benefits offered by this job

Food & beverage privileges

Exclusive discounted rates at Kerzner/

Health insurance (with dental)

Annual flights home

Life insurance

Incentive program

Colleague wellness initiatives

Job summary

Atlantis, The Palm in Dubai seeks a Captain at Ossiano to support the Restaurant Assistant Manager, guiding colleagues to deliver the highest service standards and guest care. You will train teams according to Ossiano's sequence of service and brand standards, share expert knowledge of food and beverages, and resolve guest needs with professionalism.

This role suits experienced hospitality professionals who thrive in a fast-paced, celebrity-branded environment and enjoy leading large diverse

Qualifications

• Minimum 5 years in hospitality with 1–2 years in captain/supervisor roles.
• Experience in celebrity-branded or brand partner restaurant.
• Excellent communication; thrives in fast-paced environments; leads large diverse teams.

Responsibilities

• Assist the Restaurant Assistant Manager and supervise staff to deliver high service levels.
• Train staff based on Ossiano service sequence and brand standards.
• Provide specialist knowledge of food and beverage items to guests and colleagues.
• Manage guest needs and expectations with flawless service.

Skills

Hospitality experience

Captain/Supervisor experience

Communication skills

Leadership

Team supervision

Job description

Job Description

A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.

The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.

About The Role

As Captain at Ossiano, you will assist the Restaurant Assistant Manager providing hands-on support and assistance to colleagues to ensure that the highest levels of service and courtesy are provided to our guests, whilst delivering an exceptional standard of service. You will drive the training needs based on Ossiano sequence of service in relations to the brand standard and have flawless understanding of guest needs and expectations. Captain will provide specialist advice to guests and colleagues and demonstrate deep knowledge of food and beverage items.

About You

The ideal candidate must have a minimum of 5 years’ experience in hospitality with a minimum 1-2 years’ experience in a Captain or Supervisor role with a proven track record of working within a celebrity branded or brand partner restaurant. The successful candidate must possess excellent communication skills, have experience in working within a fast-paced environment, supervising large diverse teams and can work under pressure.

We offer a competitive, tax-free salary paid in UAE Dirhams (AED).

• generous food and beverage privileges
• exclusive discounted rates at all Kerzner properties worldwide
• comprehensive health insurance (with dental coverage)
• annual flights home
• life insurance
• an incentive program
• a variety of colleague wellness and social initiatives

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.