Campus Manager

University of Europe for Applied Sciences Dubai; Dubai; Hybrid; AED 260,000 - 360,000; Full time

Benefits offered by this job

Health care options

30 days vacation

Language courses

Campus events

International environment

Job summary

The University of Europe for Applied Sciences Dubai seeks a Campus Operations Director to ensure a thriving Dubai campus. You will oversee administration, service departments and campus events, coordinating with regulators, partners and external providers to deliver excellent student and staff experiences.

Key responsibilities include leading service functions, optimizing facilities, managing budgets, and shaping strategic collaborations with international locations while maintaining high

Qualifications

• Completed professional training with years of experience in higher education, hotel industry, or large event management.

Responsibilities

• Build and nurture relationships with regulators (KHDA, DWTC) and external service partners.
• Manage KHDA portal and visa applications for staff and students.
• First contact for students, lecturers, and employees; ensure best possible student and teaching experience.
• Lead daily operations of all campus service functions.
• Ensure high-quality service for students and employees on campus.
• Maintain partnerships with external partners (accommodation, company partners).
• Develop and improve Service Center services and campus facilities.
• Coordinate campus events (tours, awards, freshman events, staff events, presentations).
• Develop security concepts and oversee construction/renovation projects with external providers.
• Plan room utilization and rental management; monitor IT, systems, licenses with contractors.
• Manage cost budgets and support strategic development of Student Services; liaise with international locations.

Skills

Coordination

Event management

Project management

Leadership

MS Office proficiency

English proficiency

Analytical thinking

Problem solving

Reliability

Education

Higher-ed / hospitality background

Tools

KHDA portal

Visa systems

Office IT systems

Job description

Your Responsibilities

In this position, you will be responsible for the development and smooth running of the Dubai campus as well as for coordinating, commissioning, and ensuring service quality in the university administration and service departments. Key Activities & Responsibilities:

• Build and nurture excellent relationships with local regulators like KHDA for academic permits, DWTC for commercial permits and external suppliers of services, like payroll, among others
• Manage the KHDA portal as well as the visa application process for staff and students
• You are the first contact person for our students, lecturers, interested parties and employees. You are accountable for the best possible student and teaching experience on our campus in Dubai
• Responsible for the daily management and leadership of all service functions on campus
• Ensure the highest quality of service for our students as well as for the employees of the GUS Group on campus
• Build relationships with external partners (accommodation, company partners, etc.) and maintain the existing partnership agreements (i.e DHL, Bosch etc)
• Establishment and further development of services and processes in the Service Center(Student Secretariat, Scheduling, Int. Office, Int. Career Center, Examination Office, etc.) as well as Facility, Occupational Health and Safety
• Coordinate and ensure the smooth running of campus events such as campus tours, certificate awards, freshman events, staff events, professional presentations, and the implementation of other events
• Development, coordination and implementation of security concepts
• Ensure the proper handling of new construction and renovations in close cooperation with external service providers
• Plan and optimize room utilization, capacity utilization and rental management
• Selection of contracts and negotiations with external service providers as well as monitoring of external providers relating to e.g. IT, systems, and licenses to ensure smooth running or operations
• Manage and improve cost budget
• Support the director of student services on strategic development and improvement plans.
• Oversee and promote strategic and operational collaboration between the different locations abroad and possible other GUS institutions (U-Law, Arden, etc.)

Your profile

• Completed professional training with several years of professional experience in higher education or from the hotel industry or large event management.
• Several years of practical experience in coordination, event and project management
• At least 3 years of leadership and team building experience
• Enjoy dealing with conceptual and analytical tasks
• "Hands on" mentality
• Service and results-oriented approach to work
• Ability to question structures and processes and optimize them if necessary
• International background desirable
• High degree of reliability, commitment, loyalty and flexibility complete your profile
• High proficiency in MS Office programs (Outlook, Excel and Word).
• Ability to think analytically and should be a problem solver.
• Eager and highly motivated to learn.
• Excellent command in spoken and written English. Arabic is a plus.

Why us?

• Opportunity to work with a great team in a dynamic and international environment
• Preventive and aftercare health care options
• 30 days of vacation
• Various online language courses and opportunities to participate in online collaboration courses.
• Numerous campus events from the fields of art, culture, business and science
• Opportunity to develop and implement new ideas and concept

As an employer, we are committed to equal opportunity and support for minorities. We do not discriminate based on ethnic origin, skin colour, religion, sexual orientation, gender identity, national origin, disability or legally protected status.