Call Center Associate

Remote DXB; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

Aster DM Healthcare is seeking a customer service call center representative to support patients and healthcare providers in a fast-paced environment. You will handle inbound and outbound calls, provide information on services and appointments, and maintain accurate records of interactions.

This role requires strong communication and the ability to manage high call volumes, with full-time employment in Dubai.

Qualifications

• Experience in a call center environment.
• Strong communication and interpersonal skills.
• Ability to handle high call volumes in a fast-paced setting.

Responsibilities

• Handle inbound and outbound calls from patients and healthcare providers.
• Provide information regarding healthcare services and appointments.
• Maintain accurate records of patient interactions and inquiries.

Skills

Call center experience

Communication skills

Interpersonal skills

Job description

Responsibilities

• Handle inbound and outbound calls from patients and healthcare providers
• Provide information regarding healthcare services and appointments
• Maintain accurate records of patient interactions and inquiries

Requirements

• Previous experience in a call center environment
• Strong communication and interpersonal skills
• Ability to handle high call volumes in a fast-paced setting

About the Company

Aster DM Healthcare is a leading integrated healthcare provider with a significant presence in the GCC and India.