Butler (Russian Speaker) - Villas - Jumeirah Zabeel Saray

Jumeirah Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury beachside resort in Dubai is seeking a Butler who can provide personalized service to guests. The ideal candidate has 1-2 years of experience in a luxury 5-star property and is fluent in English and Russian. Responsibilities include greeting guests, delivering food service, and handling guest inquiries effectively. The position offers a supportive work environment and competitive tax-free salary in AED.

Benefits

Company-provided shared accommodation

Comprehensive healthcare and life insurance

Colleague discounts on food and hotel stays

Paid annual flight from home country

Access to Learning & Development programs

Qualifications

• One or two years of experience in a similar role.
• Experience in a multi-cultural environment.
• Confident in handling various complaints.

Responsibilities

• Greet and escort guests to their rooms.
• Anticipate guest needs and deliver tailored services.
• Deliver seamless food and beverage service.
• Handle guest registration and cashiering tasks.
• Resolve guest concerns promptly.

Skills

Experience in luxury 5-star property

Strong knowledge of Microsoft Office products

Fluent in English and Russian

Ability to handle complaints

Tools

Opera (Cloud)

Job description

Butler (Russian Speaker) - Villas - Jumeirah Zabeel Saray

United Arab Emirates

Job Description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe. Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with opening of the iconic Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Jumeirah Zabeel Saray

Jumeirah Zabeel Saray is an exclusive beachside resort located in the west crescent of Palm Jumeirah in Dubai. Inspired by the palaces of the Ottoman Empire, the resort is home to the award-winning Talise Ottoman Spa, a curated selection of restaurants, and family-friendly experiences. Guests can also enjoy water sports, with a private jetty offering shuttle boat transfers to and from the mainland of Dubai.

About the Job

An exciting opportunity has arisen for a Butlerto join Jumeirah Zabeel Saray.

The main duties and responsibilities of this role include:

• Greet and escort guests to their rooms, manage luggage, and provide a warm, personalized welcome experience.
• Anticipate guest needs and deliver tailored services, including arranging amenities and handling special requests.
• Deliver seamless food and beverage service, maintaining deep knowledge of menu offerings and service etiquette.
• Carry out guest registration, cashiering, and related administrative tasks while maintaining smooth and professional interactions.
• Recognize and resolve guest concerns promptly, ensuring satisfaction through effective service recovery and escalation when necessary.

About You

The ideal candidate for this position will have the following experience and qualifications:

• One or two years of experience in the same role with a luxury 5-star property; experience in the UAE is desirable, but not mandatory.
• Strong knowledge of Microsoft Office products and Opera (Cloud).
• Experience working in a multi-cultural environment; confident in successfully handling complaints of various severity.
• Proficient in English and Russian languages.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programs and clear pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Company-provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Paid annual and flight from your home country
• Competitive tax-free salary paid in UAE Dirhams (AED)