Business Support Associate

ITP Media Group; Dubai; On-site; AED 112,000 - 201,000; Full time

Job summary

ITP Media Group in Dubai seeks a proactive Business Support Associate to coordinate calendars, streamline processes, and ensure tasks are completed end-to-end.

You’ll transform briefs into deliverables, track deadlines, and present summaries to senior leadership. The role demands strong MS 365/Google Workspace skills, high organization, and discretion in a fast-paced media environment.

Qualifications

• 2–4 years in business support, coordination, or operations.
• Analytical, resourceful, and solutions-focused.
• Confident written and verbal communicator.
• Highly organized with ability to juggle priorities.
• Strong MS 365 or Google Workspace, plus Excel and PowerPoint.
• Discreet, reliable, and professional.
• Bachelor’s degree preferred.
• Experience in media, publishing, or fast-paced corporate settings a plus.

Responsibilities

• Coordinate calendars, meetings, and logistics across the corporate office.
• Track actions, deadlines, and deliverables and close the loop.
• Identify inefficiencies and improve processes.
• Prepare summaries, data pulls, trackers, and presentations for leaders.
• Liaise with colleagues across departments with discretion.
• Adapt quickly when plans change and find workable workarounds.
• Handle confidential information with discretion.

Skills

Analytical

Resourceful

Strong communication

Highly organized

Discretion

MS365/Google Workspace

Excel

PowerPoint

Education

Bachelor's degree preferred

Tools

Microsoft 365

Google Workspace

Job description

Business Support Associate

Location: Dubai | Department: Corporate Office

The role

We’re looking for a sharp, proactive business professional to join our corporate office. You’ll support the business at a senior level by coordinating schedules, streamlining processes, and making sure things get done without needing to be chased. You’ll be given a task, not a script, and we expect you to take it from brief to done and come back with solutions, not obstacles.

What you’ll do

• Coordinate calendars, meetings, and logistics across the corporate office and teams across the business

• Track actions, deadlines, and deliverables, and close the loop without being prompted

• Spot inefficiencies in everyday processes, reporting, and communication, and improve them

• Prepare summaries, data pulls, trackers, and presentations that help leaders make decisions quickly

• Liaise with colleagues and stakeholders across departments with professionalism and discretion

• Adapt quickly when plans change, finding the workaround and keeping things moving

• Handle confidential information with complete discretion

How we expect you to work

• Take ownership of tasks and run with them, bringing a recommended answer rather than a list of open questions

• Solve problems instead of reporting them, finding the alternative and coming back with a solution

• Anticipate needs and act before being asked

• Communicate with confidence at all levels and make sensible judgment calls

What we’re looking for

• 2 to 4 years in business support, coordination, operations, or a similar corporate role

• Analytical, resourceful, and solutions-focused

• Confident communicator, both written and verbal

• Highly organized, able to juggle competing priorities calmly

• Strong Microsoft 365 or Google Workspace skills, with good Excel and PowerPoint

• Discret e, reliable, and professional

• Bachelor’s degree preferred

• Experience in media, publishing, or a fast-paced corporate environment is a plus

What success looks like

• Tasks are completed without chasing

• Issues arrive with a proposed solution attached

• Schedules and processes run smoothly

• Colleagues see you as someone who gets things done