Business Solutions Automation Specialist

SmartRecruiters, Inc.; Abu Dhabi; On-site; AED 180,000 - 320,000; Full time

Job summary

Etihad Airways is seeking a Business Solutions Automation Specialist in Abu Dhabi. You will drive automation strategies across Airports & Ground Operations, design and deliver solutions to reduce manual intervention and raise productivity.

The role requires a diploma or certification and 4–6 years in ground handling or a similar airline ops environment, with solid knowledge of airport systems and automation initiatives. Join a team shaping the Journey 2030 vision.

Qualifications

• Minimum diploma or relevant license/certification.
• 4–6 years in Above Wing or Ground Handling Operations with an airline or ground handling agency.
• Demonstrable knowledge of airport systems and automation initiatives.

Responsibilities

• Support Manager to collate, report and escalate automation projects reducing manual intervention.
• Identify, develop and build automation solutions to raise productivity.
• Report limitations of automated solutions and applications.
• Deliver projects within specified time frames.
• Propose innovative solutions aligned to departmental goals.
• Stay updated with emerging technologies and best practices.

Skills

Automation

Airport systems

Passenger handling

Education

Diploma or cert

Tools

Office365

Job description

Business Solutions Automation Specialist

• Full-time
• Division: Operations & Guest Experience

Synopsis

Responsible for the development and delivery of Airports & Ground Operationsautomation strategies including collating, design, engineering, construction and delivery of automation solutions reducing manual intervention, raising productivity, consistency and quality.

Accountabilities

• Support Manager to collate, report and escalation automation project withinAirports & Ground Operations resulting in manual intervention reduction of an overall 30%.
• Manage day-to-day operations of identifying, developing and building automation solutions as directed by Manager in reducing manual intervention using, but not limited to, Office365 applications raising productivity and consistency.
• Report to Manager any limitations in Airports & Ground Operations automated solutions and applications rolled out by the department.
• Responsible for completing projects related to departmental automated solutions within a specified time frame.
• Responsible for delivering effective professional innovative proposals to the department that is aligned to the overall departmental goals.
• Stay up to date with emerging technologies, best practices and innovative designs.

Education & Experience

• Minimum Diploma or relevant license/certification.
• Subject matter expert (SME) with proven demonstrable sound knowledgeand relevant industry experience in passenger handling operations, preferably gained through 4-6 years in an Above Wing or Ground Handling Operations role with an airline or ground handling agency.
• Demonstrable knowledge of airport systems and automation initiatives

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.