Business Operations Manager - Radiology

Sheikh Shakhbout Medical City; Abu Dhabi; On-site; AED 400,000 - 600,000; Full time

Job summary

Sheikh Shakhbout Medical City in Abu Dhabi seeks an experienced professional to lead business development and operational excellence across the facility. You will identify growth opportunities, strengthen stakeholder relationships, enhance service delivery, and support implementation of operational strategies aligned with organizational objectives.

Responsibilities include developing business and service plans, negotiating contracts, monitoring KPIs, and guiding a high‑performing team to ensure

Qualifications

• Bachelor's degree or equivalent in Finance/Business Management/Healthcare Management.
• 6-8 years of relevant experience with 3+ years in progressive leadership.
• Master's degree preferred; experience in a large healthcare facility is a plus.

Responsibilities

• Provide business development strategies and operational input for growth and expansion.
• Develop and monitor operational plans, KPIs, and service contracts with stakeholders.
• Negotiate, authorize and sign contracts ensuring cost efficiency and quality.
• Lead a high performing team and coordinate cross‑functional projects across the facility.

Skills

Business development

Operations management

Contract negotiation

Stakeholder relationship management

Team leadership

Education

Bachelor's degree in Finance/Business Management/Healthcare Management

Master's degree in Finance/Business Management/Healthcare Management

Diploma in relevant field with 3+ years experience

Job description

We are seeking an experienced and results-driven professional to lead business development initiatives and operational excellence across the facility The role is responsible for identifying growth opportunities strengthening stakeholder relationships enhancing service delivery and supporting the implementation of operational strategies aligned with organizational objectives Providing business development strategies and operational input and expertise for operational strategy for the maintenance and expansion of the business Has input to the operational plans with the objectives of looking for new business opportunities and establishing contacts with business leaders insurance companies construction camps to ensure key result areas are defined in the plan and met Participates in the development of the business and service plans for the group Developing and ensuring correct implementation of policies procedures systems work methods and operating standards to cJob DescriptionWe are seeking an experienced and results-driven professional to lead business development initiatives and operational excellence across the facility The role is responsible for identifying growth opportunities strengthening stakeholder relationships enhancing service delivery and supporting the implementation of operational strategies aligned with organizational objectives

Responsibilities

Providing business development strategies and operational input and expertise for operational strategy for the maintenance and expansion of the business Has input to the operational plans with the objectives of looking for new business opportunities and establishing contacts with business leaders insurance companies construction camps to ensure key result areas are defined in the plan and met Participates in the development of the business and service plans for the group Developing and ensuring correct implementation of policies procedures systems work methods and operating standards to cover and regulate the provision of various functions within the department section Maintaining a close awareness of best practice and industry related to his tasks and implementing them under the department supervision Reviewing and evaluating the general services contracts in coordination with other sections departments as required and providing economic and technical justifications to promote appropriate action by the facility Negotiating authorizing and signing contracts ensuring cost efficiency and quality for laundry catering housekeeping disposal of medical waste security services transport housing mail service air ticket booking and other contracts Dealing promptly with any escalated patients staff complaints or concerns related to operational projects Assisting in developing a clear development strategy and annual plan for the division Suggest an annual business development budget in light of the business objectives and business plan and implements it after approval Monitoring the progress of achievements through regular reporting and KPIs Maintaining best relations with external clients and provides advice to the leadership on how to best propagate these positive relations across the organization Monitoring the performance of the external clients and their adherence to the service contracts and develops pertinent KPIs Communicating with external clients Interfacing with third party insurers and payers and assist in negotiating appropriate service contracts Developing and maintaining relationships with facility leaders and business stakeholders and promoting the reputation of facility services Liaising and collaborating with Chief Operating Officer and counterparts in the facility Ensuring regular liaison with other corporate divisions Supporting the development and implementation of cross-division coordination mechanisms and information sharing Acting as manager to the team checking workload ensuring performance management day to day supervision training and orientation of the staff Participating in cross-functional teams and committees as appropriate Advising supporting and challenging employees on performance and decisions including the appropriate identification management and mitigation of risk Ensuring staff are motivated developed and managed so that individual and collective performance meets the needs of facility patients and stakeholders Working with the Directors to identify and nurture leadership potential and talent Developing a high performing team of Managers who work to key performance indicators and who are held accountable in terms of delivery Providing input and guidance on operational business development matters and on operational decisions impacting clients and stakeholders of the facility Complying consistently with facility policies procedures and practices and ensuring alignment with SEHA facilities policies.

Qualifications

Qualifications Required Bachelor s degree or equivalent in Finance Business Management Healthcare Management Clinical degree or a relevant field OR Diploma in relevant field with 3 years of additional experience 6-8 years of relevant experience of which minimum 3 years progressive leadership responsibility in a large organization Desired Master s degree or equivalent in Finance Business Management Healthcare Management Clinical degree or a relevant field Experience in a large healthcare facility