Business Development Manager - Apple Pay E-Commerce - Eastern

Base Career; Dubai; On-site; AED 300,000 - 520,000; Full time

Job summary

Apple Pay is seeking an experienced Business Development and Account Management professional to join the Apple Pay team in Dubai to develop relationships and strategic alliances with e-commerce merchants, PSPs, processors, and enablers in the Middle East.

This full-time role requires collaboration with Apple Pay leaders, Worldwide Developer Relations, product marketing, and engineering to shape adoption strategies that impact core business performance and drive merchant adoption of Apple Pay

Qualifications

• Deep experience across online payments and e-commerce ecosystems.
• Proven ability to promote payment product adoption with merchants, PSPs, and processors.
• Skilled at advising both technical and non-technical partner stakeholders.
• Track record of driving adoption and account growth with measurable results.

Responsibilities

• Identify and build a strategic pipeline of prospective partners to increase Apple Pay adoption.
• Engage partners to guide them through commercial value, technical feasibility, and adoption.
• Collaborate with cross-functional teams to define partners, product requirements, and go‑to‑market plans.
• Lead integration/testing planning and rollout of partner programs.
• Provide ongoing management and communications on partner health and commercial results.

Skills

Online payments

Business development

Account management

Partnerships

Merchant adoption

Job description

Job Description:

Apple Pay is seeking an experienced Business Development and Account Management professional to join the Apple Pay team to develop relationships and strategic alliances with e-commerce merchants, payment service providers, processors, and various enablers in the Middle East.

These relationships will focus on encouraging adoption and ongoing engagement of Apple Pay across merchant apps and websites.

Description

This is a full-time position in Apple Pay located in our Dubai office.

It requires close collaboration with Apple Pay business leaders, Worldwide Developer Relations, product marketing, and engineering product teams to shape adoption strategies that impact core business performance.

Deep experience across online payments is required, along with strong knowledge of the e-commerce ecosystem and emerging mobile payments.

A thorough understanding of the inherent risks (e.g. fraud, acceptance costs) and issues (e.g. low conversion) is expected, along with the technical fluency to lead iOS SDK feature enablement discussions.

Experience

building and sustaining strong, successful relationships across the e-commerce value chain is required, along with a demonstrated passion to ideate, create, and deliver new, innovative customer experiences with merchants and their e-commerce vendors through the introduction of Apple Pay.

Responsibilities

• Identify and build a strategic pipeline of prospective partners, establishing a scalable approach to increasing merchant adoption of Apple Pay.
• Engage the partner landscape to identify key decision-makers and guide them through the commercial value, technical feasibility, and adoption of Apple Pay.
• Participate on cross-functional internal teams to define partners, product requirements, adoption strategies, integration/testing plans, and go-to-market launch programs.
• Manage and support partnerships on an ongoing basis, delivering new feature enhancements and strategic guidance to drive customer trial, usage, and conversion.
• Provide regular communications to internal teams regarding adoption strategy, partner health, and commercial results.

Preferred Qualifications

• Fluent English is required.
• Arabic is preferred.
• Regional travel required.

Minimum Qualifications

• Deep experience across online payments, with direct experience promoting payment product adoption with various online merchant segments, PSPs, payment schemes, and processors.
• Skilled business developer and account manager, able to advise both technical and non-technical partner stakeholders, translating Apple Pay capabilities into practical adoption strategies.
• Skilled at helping partners identify, navigate, and overcome technical or systemic complexities to drive adoption of new technology.
• Proven success driving high-impact adoption and account growth outcomes that deliver against key business metrics.

Experience

guiding strategic partners through technical and commercial considerations to support their adoption and implementation decisions.