Business Development Manager, Air & Sea

DSV Road GmbH; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

DSV Dubai is seeking a proactive Business Development Manager to drive new business and nurture existing client relationships in the Middle East region. The role emphasizes independent work, initiative, and the ability to coordinate with cross-functional teams, including product specialists and InsideSales.

Reporting to the Director, Country Sales, Air & Sea, you will travel within trade lanes identified by DSV and maintain CRM accuracy. A multinational freight forwarding background is essential.

Qualifications

• Sales experience of 3–5 years in a multinational freight forwarding company.
• Strong market knowledge and ability to develop new business.
• Excellent communication and relationship-building skills.

Responsibilities

• Build and maintain a pipeline in Microsoft Dynamics in accordance with company guidelines.
• Target and qualify a list of potential clients in main focus trade lanes identified by DSV.
• Gain new business and target new trade lanes within client selection.
• Provide client and target information, maintain CRM with 100% accuracy on every sales call and visits.
• Plan and achieve a minimum number of sales calls per week.
• Ensure detailed SOP’s are in place for the client.
• Weekly presentation of pipeline and activities using Microsoft Dynamics (dashboard) to management.
• List account information, contact details, meeting schedules, opportunities and service lines as well asvisiting reports in accordance with company guidelines.
• Generate sales leads to overseas DSV offices and networks.
• Establish strong relationships to customers as well as colleagues.
• Monthly review of performance with individual sales and action plan setting where needed.
• Responsible for assisting in collecting of payment from customers in accordance with company guidelines.
• Be able to acknowledge and understand company capabilities and identify improvement areas where needed.
• Ensure proper stakeholder management including relevant involvement of product specialists, InsideSales, RDMs or/and management.
• Achieve KPI’s set by management.
• DSV Supply Code of Conduct is adhered to.
• Other tasks assigned by management.

Skills

Sales experience

Multi-national logistics

Job description

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

The DSV group, headquartered in Denmark, is one of the biggest transport and logistics companies in the world, with more than 160,000 dedicated employees and presence in 90 countries.

The BDM is a HUNTER, characterised by a high activity level, willingness and ability to meet customers and identify opportunities for the company. In addition, maintain & further develop existing customers in close cooperation with customer service and management. It is expected that a BDM is able to work independently, shows initiative and the ability to drive people.

Reporting Line:

Reports to: Director, Country Sales, Air & Sea

Location: Dubai, UAE

Detailed Responsibilities:

• Build and maintain a pipeline in Microsoft Dynamics in accordance with company guidelines.
• Target and qualify a list of potential clients in main focus trade lanes identified by DSV.
• Gain new business and target new trade lanes within client selection.
• Provide client and target information, maintain CRM with 100% accuracy on every sales call and visits.
• Plan and achieve a minimum number of sales calls per week.
• Ensure detailed SOP’s are in place for the client.
• Weekly presentation of pipeline and activities using Microsoft Dynamics (dashboard) to management.
• List account information, contact details, meeting schedules, opportunities and service lines as well asvisiting reports in accordance with company guidelines.
• Generate sales leads to overseas DSV offices and networks.
• Establish strong relationships to customers as well as colleagues.
• Monthly review of performance with individual sales and action plan setting where needed.
• Responsible for assisting in collecting of payment from customers in accordance with company guidelines.
• Be able to acknowledge and understand company capabilities and identify improvement areas where needed.
• Ensure proper stakeholder management including relevant involvement of product specialists, InsideSales, RDMs or/and management.
• Achieve KPI’s set by management.
• DSV Supply Code of Conduct is adhered to.
• Other tasks assigned by management.

Qualifications & Characteristics:

• Sales experience of 3-5 years in a multi-national freight forwarding company.
• Industry knowledge and is aware of the market.
• Self-managed, result-driven & outgoing personality.
• Business-minded.
• Results-orientated.
• Energetic & proactive
• Good communication and organization skills.
• Ability to communicate industry related information to people outside our industry.
• Diplomatic, influencing & trustworthy.
• Ability to define requirements, analyse facts, and determine relevant solutions/actions to be taken.
• Extrovert personality with strong relationship building capabilities.

DSV - Global Transport and Logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.