Business Analyst (Vietnamese speaker)

AGAPI Technologies; United Arab Emirates; On-site; AED 180,000 - 300,000; Full time

Job summary

AGAPI Technologies in the United Arab Emirates is seeking a Business Analyst who is a native Vietnamese speaker and has 3+ years of IT outsourcing experience. You will collaborate with clients and stakeholders to elicit, document, and prioritize requirements, write SDRDs and FSDs, and model business processes for improvement and automation.

The role requires strong communication, stakeholder management, and the ability to bridge business needs with technical teams, with familiarity in

Qualifications

• Vietnamese native speaker.
• Bachelor's degree in Computer Science, Information Technology, or a related field.

Responsibilities

• Collaborate with clients and stakeholders to elicit, document, and prioritize business requirements.
• Analyze and understand the underlying business processes and objectives.
• Utilize SDRDs to detail functional and technical requirements.

Skills

Stakeholder management

Requirements engineering

SDRD/FSD writing

Agile/Scrum

Jira/Trello

UI/UX understanding

Problem solving

Team collaboration

Process modeling

English communication

Education

Bachelor's degree in Computer Science/IT

Tools

Jira

Trello

Job description

Home / Job opening / Business Analyst (Vietnamese speaker)

• Collaborate with clients and stakeholders to elicit, document, and prioritize business requirements.
• Analyze and understand the underlying business processes and objectives.

Software Development Requirement Document (SDRD):

• Utilize your hands-on experience to write comprehensive SDRDs, detailing the functional and technical requirements of the project.
• Ensure the accuracy and completeness of the documentation.

Functional Specification Document (FSD):

• Create FSDs that clearly outline the system's functionalities and interactions.
• Work closely with development teams to ensure alignment with the client's expectations.

Stakeholder Management:

• Engage in effective communication with clients, project managers, development teams, and other stakeholders.
• Ensure their needs are understood and met throughout the project lifecycle.

Process Modeling:

• Utilize your expertise to model business processes and identify areas for improvement, efficiency gains, and automation opportunities.

Technology Understanding:

• Demonstrate a strong grasp of networks, databases, and other relevant technologies to effectively bridge the gap between business requirements and technical implementation.

Problem Solving:

• Apply analytical thinking and a systematic approach to problem-solving, contributing to innovative solutions andovercoming challenges during project execution.
• Collaborate seamlessly with other team members, fostering a positive and productive working environment.
• Demonstrate adaptability and an ability to work both independently and in a team.

Detail-Oriented:

• Display a meticulous approach to your work, ensuring the accuracy and completeness of deliverables.

Requirements Engineering:

• Utilize your organizational skills to manage project requirements and changes effectively, ensuring smooth project execution.
• Other tasks assigned by Line Manager.

Job Requirements:

• Vietnamese native speaker.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3 years plus of experience as a Business Analyst in an IT Outsourcing Company.
• Experience working with Finance, Fintech Project is a plus.
• Strong critical thinking and problem-solving abilities.
• Proven facilitation skills with experience in writing SDRDs and FSDs.
• Familiarity with requirements engineering and stakeholder analysis.
• Demonstrated knowledge of business structures and processes modeling.
• Understanding of Agile/Scrum methodologies.
• Experience using Jira/Trello or related task management tools.
• Proactive and fast learner, able to adapt to high-pressure work environments.
• Strong interpersonal and consultative skills.
• Good understanding of UI/UX (web and mobile) and the website development process.
• Good communication in English is a plus.