Brand Trainer

Majid Al Futtaim; Dubai; On-site; AED 60,000 - 95,000; Full time

Benefits offered by this job

Friendly environment

Leadership Model

Global network

Job summary

Majid Al Futtaim’s MAF LifeStyle Operations is seeking a Brand Trainer to empower staff with product knowledge, brand messages and the skills to deliver them, ensuring high standards in stores.

You will design training plans, develop content, adapt manuals, stay current with learning trends, and mentor participants to translate knowledge into business impact.

Qualifications

• Bachelor's degree in any discipline.
• Qualification in Training / Human Resources.
• Minimum 2-3 years of relevant experience.
• Evidence of content creation and use of technology for learning.

Responsibilities

• Support Line Managers to conduct training needs analysis and define relevant training requirements based on team and individual needs.
• Create the brand and product training plan in line with brand standards covering all business unit needs.
• Develop training content as well as adapt training manuals received from Principals to suitable training materials catering to a mix of learning styles.
• Remain abreast of developments in the field of learning and facilitation skills and recommend suitable approaches that can be adapted to the organization.
• Monitor learning interventions for impact on enhanced performance ensuring the purpose of learning and expected change is clearly defined.
• Identify training needs clearly, keep a record and relate to on‑going development of the individual and teams.
• Mentor the participants for cementing of knowledge to translate to business impact.

Skills

Training delivery

Content creation

Learning technology

Education

Bachelor's degree

Training / HR qualification

Job description

JOB TITLE

Brand Trainer | MAF LifeStyle | Operations

ROLE SUMMARY

The key purpose of the Brand Trainer role is to empower staff with product knowledge, brand messages and the skills needed to deliver them, ensuring consistent high standards in all stores regarding customer service, brand and product knowledge, contributing to sales growth, brand awareness and staff engagement.

ROLE PROFILE

• Support Line Managers to conduct training needs analysis and define relevant training requirements based on team and individual needs.
• Create the brand and product training plan in line with brand standards covering all business unit needs.
• Develop training content as well as adapt training manuals received from Principals to suitable training materials catering to a mix of learning styles.
• Remain abreast of developments in the field of learning and facilitation skills and recommend suitable approaches that can be adapted to the organization.
• Monitor learning interventions for impact on enhanced performance ensuring the purpose of learning and expected change is clearly defined.
• Identify training needs clearly, keep a record and relate to on‑going development of the individual and teams.
• Mentor the participants for cementing of knowledge to translate to business impact.

REQUIREMENTS

• Graduate degree in any discipline
• Qualification in Training / Human Resources
• Minimum 2-3 years of relevant experience
• Evidence of content creation and use of technology for learning

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.