Brand & Guest Experience Executive

Sheraton; Sharjah; On-site; AED 134,000 - 223,000; Full time

Job summary

Sheraton is seeking a proactive Sales & Marketing role at our Sharjah property to promote the brand image both internally and externally, maximize revenue through preview package sales, and uphold guest loyalty through exceptional service.

You will contact potential owners by telephone to arrange tours, verify eligibility for previews, and coordinate with management to train and motivate staff, while ensuring professional appearance and compliance with Marriott policies.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Promote awareness of brand image internally and externally.
• Use sales techniques that maximize revenue while maintaining loyalty.
• Communicate with potential owners via telephone to set up preview package sales/tours.
• Assist management in training, evaluating, counseling, and motivating and coaching employees.
• Follow all company policies and ensure professional appearance.
• Welcome and acknowledge all guests according to standards.
• Develop and maintain positive working relationships with others.
• Move, lift, carry objects weighing up to 10 pounds.
• Perform other reasonable duties as requested by Supervisors.

Education

High school diploma or GED equivalent

Related Work Experience: At least 1 year

Supervisory Experience: No supervisory experience

License or Certification: None

Job description

Sheraton is seeking a proactive Sales & Marketing role at our Sharjah property to promote the brand image both internally and externally, maximize revenue through preview package sales, and uphold guest loyalty through exceptional service.

You will contact potential owners by telephone to arrange tours, verify eligibility for previews, and coordinate with management to train and motivate staff, while ensuring professional appearance and compliance with Marriott policies.