Social Media Executive

Sheraton Hotels & Resorts; Sharjah; On-site; AED 50,000 - 70,000; Full time

Job summary

Sheraton Hotels & Resorts in Sharjah seeks a non-management Sales & Marketing associate to promote brand awareness and maximize revenue through guest-focused selling. You will engage potential owners by phone to schedule preview package tours and ensure compliance with eligibility requirements.

You will also support the team with training, coaching, and general office duties while upholding Marriott standards of service and confidentiality. Excellent communication and teamwork are essential.

Qualifications

• Experience in sales or guest services preferred.
• Strong communication and interpersonal skills.
• Ability to work within a hotel sales environment and meet targets.

Responsibilities

• Promote brand awareness and maximize revenue through sales techniques while maintaining guest loyalty.
• Contact potential owners by telephone to arrange preview package sales/tours.
• Assist management in training and coaching staff and support general office duties.

Skills

Sales experience

Customer service

Communication skills

Education

High school diploma or GED

Job description

Job Description:

Additional Information

Job Number

26117290

Job Category

Sales & Marketing

Location

Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates, 79797VIEW ON MAP

Schedule

Full Time

Located Remotely?

N

Position Type

Non-Management

Position Summary

Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.

Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.

Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.

We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.