Brand & Guest Engagement Specialist

Sheraton Hotels & Resorts; Sharjah; On-site; AED 50,000 - 70,000; Full time

Job summary

Sheraton Hotels & Resorts in Sharjah seeks a non-management Sales & Marketing associate to promote brand awareness and maximize revenue through guest-focused selling. You will engage potential owners by phone to schedule preview package tours and ensure compliance with eligibility requirements.

You will also support the team with training, coaching, and general office duties while upholding Marriott standards of service and confidentiality. Excellent communication and teamwork are essential.

Qualifications

• Experience in sales or guest services preferred.
• Strong communication and interpersonal skills.
• Ability to work within a hotel sales environment and meet targets.

Responsibilities

• Promote brand awareness and maximize revenue through sales techniques while maintaining guest loyalty.
• Contact potential owners by telephone to arrange preview package sales/tours.
• Assist management in training and coaching staff and support general office duties.

Skills

Sales experience

Customer service

Communication skills

Education

High school diploma or GED

Job description

Sheraton Hotels & Resorts in Sharjah seeks a non-management Sales & Marketing associate to promote brand awareness and maximize revenue through guest-focused selling. You will engage potential owners by phone to schedule preview package tours and ensure compliance with eligibility requirements.

You will also support the team with training, coaching, and general office duties while upholding Marriott standards of service and confidentiality. Excellent communication and teamwork are essential.