Branch Sales Manager

Legend Holding Group; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Legend Holding Group in Dubai, UAE, seeks a Branch Manager / Sales Manager to lead the branch's sales operations, develop strategies, and ensure targets are met while delivering excellent customer experience. The role requires strong leadership, market insight, and the ability to manage a sales team, coordinate with after-sales and finance, and drive revenue growth across B2C and B2B channels.

You'll recruit and train staff, monitor KPIs, oversee showroom activity, organize events, and manage

Qualifications

• Bachelor's degree in business, sales, marketing, or related field.
• Minimum 5 years in automotive sales with at least 2 years in a managerial role.
• Proven leadership and customer relationship skills.

Responsibilities

• Develop and implement sales strategies to achieve branch targets.
• Monitor sales performance, analyze data, and prepare regular reports on sales metrics.
• Achieve showroom monthly set target.
• Identify and capitalize on market opportunities to maximize revenue.
• Drive B2C and B2B sales while ensuring high levels of customer satisfaction.
• Recruit, train, and mentor the sales team to ensure high performance.
• Set clear goals and KPIs for team members and monitor their progress.
• Conduct regular team meetings to communicate goals, share updates, and address challenges.
• Ensure all customers receive excellent service throughout their journey.
• Handle escalated customer inquiries and complaints, resolving issues efficiently.
• Build long-term relationships with customers and key accounts.
• Oversee daily operations of the branch, ensuring compliance with company policies.
• Manage inventory levels, ensuring the availability of vehicles and accessories.
• Coordinate with other departments for seamless operations.
• Collaborate with the marketing team to implement promotional campaigns.
• Organize showroom events and product launches to attract customers.
• Actively participate in market research to understand customer preferences and industry trends.
• Prepare and manage the branch's budget, ensuring cost control and profitability.
• Monitor pricing strategies and discounts to maintain competitiveness while achieving margin goals.

Skills

Leadership

Sales & Negotiation

Analytical skills

CRM tools

Communication

People management

Education

Bachelor's degree in business administration, Sales, Marketing, or related field

Tools

CRM software

MS Office

Excel

Job description

To lead and manage the branch's sales operations, ensuring the achievement of sales targets, operational efficiency, and superior customer experience. This role involves strategic planning, team management, and fostering relationships with customers to drive revenue growth and brand loyalty.

About Legend Holding

Legend Holding Group is a diversified enterprise headquartered in Dubai, operating across the Middle East and African region. With a strong focus on sustainability and innovation, the group manages a growing portfolio of companies in automotive, trading, energy, Travel and tourism, and mobility services.

Rooted in Loyalty, Excellence, and Progress, we lead innovation and technology to seamlessly connect the physical and digital worlds.

Our goal is to become a leader in intelligent, data-driven solutions because Together We Grow.

Position

Branch Manager / Sales Manager

Location

Dubai, UAE

Reports To

General Manager

Key Responsibilities

• Develop and implement sales strategies to achieve branch targets.
• Monitor sales performance, analyze data, and prepare regular reports on sales metrics.
• Achieve Showroom Monthly Set Target.
• Identify and capitalize on market opportunities to maximize revenue.
• Drive B2C and B2B sales while ensuring high levels of customer satisfaction.
• Recruit, train, and mentor the sales team to ensure high performance.
• Set clear goals and KPIs for team members and monitor their progress.
• Conduct regular team meetings to communicate goals, share updates, and address challenges.
• Ensure all customers receive excellent service throughout their journey.
• Handle escalated customer inquiries and complaints, resolving issues efficiently.
• Build long-term relationships with customers and key accounts.
• Oversee daily operations of the branch, ensuring compliance with company policies.
• Manage inventory levels, ensuring the availability of vehicles and accessories.
• Coordinate with other departments (e.g., after-sales, finance) for seamless operations.
• Collaborate with the marketing team to implement promotional campaigns.
• Organize showroom events and product launches to attract customers.
• Actively participate in market research to understand customer preferences and industry trends.
• Prepare and manage the branch's budget, ensuring cost control and profitability.
• Monitor pricing strategies and discounts to maintain competitiveness while achieving margin goals.

Education

Education: Bachelor's degree in business administration, Sales, Marketing, or related field.

Experience: Minimum 5 years in automotive sales, with at least 2 years in a managerial role.

Skills

• Strong leadership and people management skills.
• Excellent sales and negotiation capabilities.
• Analytical skills for performance monitoring and decision-making.
• Proficiency in CRM tools and Microsoft Office Suite.
• Outstanding communication and interpersonal abilities.

Key Performance Indicators (KPIs)

• Achievement of monthly/quarterly sales targets.
• Customer satisfaction and Net Promoter Score (NPS).