Boutique Manager (BQM011)

Foreground Consultancy; Dubai; On-site; AED 180,000 - 260,000; Full time

Job summary

Foreground Consultancy seeks a Boutique Manager to lead operations for a premium chocolate brand location in Jumeirah, Dubai. You will translate heritage into an exceptional retail experience while steering a high-performing team to achieve luxury service and sales excellence.

The role requires strategic oversight of the boutique, rigorous attention to detail, and the ability to inspire staff to deliver client-centric, high-end experiences in a prestigious setting.

Qualifications

• 5+ years of experience in retail management, preferably luxury or boutique environments.
• Fluent in English; proficiency in Arabic is a must.
• Strong leadership, clienteling, and team development skills.

Responsibilities

• Own the full boutique P&L, including sales targets, budget planning, and cost control.
• Drive the overall client journey with personalized, memorable service experiences.
• Lead a team of sales advisors, supervisors and support staff with clarity and consistency.
• Implement brand directives on visual merchandising, store layout, and seasonal presentations.
• Analyze sales data, client behavior, and team performance to inform decisions.
• Ensure compliance with SOPs, safety standards and loss prevention practices.
• Act as the primary liaison with internal departments including merchandising, marketing and training.

Skills

Team Performance

Operations

Leadership

Sales

Merchandising

Planning

Cost Control

Compliance

English

Arabic

French

Attention To Detail

Retail

Continuous Improvement

Presentations

Marketing

Management

Training

Job description

Job Description

Foreground is partnering with a chocolate house in the UAE to appoint a Boutique Manager to lead the operations of one of the brand locations in Jumeirah area.

This is a key leadership position, responsible for translating the brands heritage into a seamless retail experience. The ideal candidate will combine operational excellence with refined client service standards, leading a team that reflects the sophistication, attention to detail, and commitment to excellence expected of a flagship destination.

Role Overview

The Boutique Manager will serve as the ambassador of the brand within the most visible boutique, responsible for ensuring best-in-class client experience, overseeing all store functions, and upholding high commercial standards. This role goes beyond routine retail management and demands a leader who embodies the values of luxury, understands regional market nuances, and knows how to nurture a team that performs with pride and precision.

Key Responsibilities

• Own the full boutique P&L, including sales targets, budget planning, and cost control
• Drive the overall client journey, ensuring personalized and memorable service experiences
• Lead a team of sales advisors, supervisors, and support staff with clarity and consistency
• Implement brand directives on visual merchandising, store layout, and seasonal presentations
• Analyze sales data, client behavior, and team performance to inform decision-making
• Ensure compliance with internal SOPs, safety standards, and loss prevention practices
• Act as the key point of contact for internal departments including merchandising, marketing, and training
• Represent the boutique in management meetings, contributing operational insights and team feedback
• Champion a culture of continuous improvement, staff development, and customer excellence

Candidate Profile

• Minimum 5 years of experience in retail management, ideally with 2+ years in a managerial position
• Demonstrated success in managing boutique teams, clienteling strategies, and luxury sales growth
• Deep understanding of premium customer behaviors, retail trends, and experiential retailing
• Excellent interpersonal and leadership skills; able to inspire, coach, and challenge teams
• Fluent in English; proficiency in Arabic is a must.
• Presentable, articulate, and naturally confident in engaging with high-profile clientele

Required Skills

• Team Performance
• Prevention
• Operations
• Clarity
• Compliance
• Operational Excellence
• Cost Control
• French
• Arabic
• Decision-making
• Attention To Detail
• Retail
• Continuous Improvement
• Merchandising
• Presentations
• Planning
• Marketing
• English
• Leadership
• Training
• Sales
• Management