Bodyshop Supervisor – Insurance & Fleet Partnerships

Al Rostamani Group; Dubai; On-site; AED 201,000 - 335,000; Full time

Job summary

Al Rostamani Group is seeking a Bodyshop Supervisor to oversee insurance-related operations and drive growth through proactive insurer engagement. You will ensure timely claim approvals, manage insurer relations, and expand fleet partnerships while tracking workflow and performance.

The role emphasizes collaboration with the Workshop Manager and Parts Department to maintain timely repair progress and deliver results for customers and fleet clients in a dynamic automotive services environment.

Qualifications

• Diploma or Bachelors in Automotive Engineering, Business, or Insurance.
• 8–12 years of experience in bodyshop operations, insurance handling, or fleet accident repair.
• Experience with fleet operators, insurance companies, and third‑party adjusters.

Responsibilities

• Prepare and submit detailed repair estimates for insurance cases.
• Follow up on insurance approvals, minimize rejection rates, and expedite delayed claims.
• Ensure all documentation (claim numbers, approvals, repair orders) is complete and filed properly.
• Actively contact and coordinate with insurance companies to generate more accident repair jobs.
• Maintain and develop relationships with key insurance partners and large fleet customers.
• Handle corporate claim procedures, negotiate approvals when required, and ensure smooth repair handling.
• Provide updates to customers on approval status, repair progress, and vehicle readiness.
• Handle disputes or clarification requests from customers and insurers.
• Track and monitor insurance jobs throughout the Bodyshop process.
• Coordinate internally with the Workshop Manager and Parts Department to ensure timely repair progress. Communicate job completion to customers and arrange timely deliveries.
• Drive Bodyshop job intake by expanding insurer and fleet relationships.
• Support the achievement of Bodyshop monthly revenue and profitability targets.
• Provide weekly and monthly reports on workflow, claim volume, approval rate, and outstanding cases.

Skills

Insurance claims knowledge

Fleet account management

Stakeholder management

Education

Diploma or Bachelors in Automotive Engineering, Business, or Insurance

Tools

Audatex

Estimation tools

Claim management systems

Job description

Al Rostamani Group is seeking a Bodyshop Supervisor to oversee insurance-related operations and drive growth through proactive insurer engagement. You will ensure timely claim approvals, manage insurer relations, and expand fleet partnerships while tracking workflow and performance.

The role emphasizes collaboration with the Workshop Manager and Parts Department to maintain timely repair progress and deliver results for customers and fleet clients in a dynamic automotive services environment.