Bodyshop Supervisor- Commercial Vehicle

United Diesel; Dubai; On-site; AED 156,000 - 223,000; Full time

Job summary

Al Rostamani Group in the United Arab Emirates seeks a Bodyshop Supervisor to oversee insurance-related operations and drive bodyshop growth through proactive insurer and fleet engagement. This role focuses on timely claim approvals, insurer relations, and coordinating with workshops to deliver quality repairs.

You will manage documentation, track claims, and provide regular progress reports while coordinating with internal teams to meet revenue and profitability targets.

Qualifications

• Diploma or Bachelor's degree in Automotive Engineering, Business, or Insurance.
• 8–12 years in bodyshop operations, insurance handling, or fleet accident repair.
• Knowledge of claim systems and estimation tools (Audatex or similar).

Responsibilities

• Prepare and submit detailed repair estimates for insurance cases.
• Follow up on insurance approvals, minimize rejection rates, and expedite delayed claims.
• Ensure all documentation (claim numbers, approvals, repair orders) is complete and filed properly.
• Actively contact and coordinate with insurance companies to generate more accident repair jobs.
• Maintain and develop relationships with key insurance partners and large fleet customers.
• Coordinate internally with Workshop Manager and Parts Department to ensure timely repair progress.
• Provide updates to customers on approval status, repair progress and vehicle readiness.
• Track and monitor insurance jobs throughout the Bodyshop process.
• Drive Bodyshop job intake by expanding insurer and fleet relationships.

Skills

Audatex knowledge

Fleet account management

Insurance claims handling

Stakeholder communication

Education

Diploma or Bachelor's degree in Automotive Engineering, Business, or Insurance

Job description

Job Description:

Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care & Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.

United Diesel is specialized in commercial vehicles and is the authorized distributor of Renault Trucks, Tata Motor, Buses and Trucks. It offers complete after Sales Services and provides innovative transport solutions.

Job Purpose

To oversee insurance-related operations and drive Bodyshop business growth through proactive insurance and fleet company engagement. The Bodyshop Supervisor ensures timely claim approvals, strong insurer relations, increased workflow, and achievement of department targets.

Job Responsibilities

• Prepare and submit detailed repair estimates for insurance cases.
• Follow up on insurance approvals, minimize rejection rates, and expedite delayed claims.
• Ensure all documentation (claim numbers, approvals, repair orders) is complete and filed properly.
• Actively contact and coordinate with insurance companies to generate more accident repair jobs.
• Maintain and develop relationships with key insurance partners and large fleet customers.
• Handle corporate claim procedures, negotiate approvals when required, and ensure smooth repair handling.
• Provide updates to customers on approval status, repair progress, and vehicle readiness.
• Handle disputes or clarification requests from customers and insurers.
• Track and monitor insurance jobs throughout the Bodyshop process.
• Coordinate internally with the Workshop Manager and Parts Department to ensure timely repair progress. Communicate job completion to customers and arrange timely deliveries.
• Drive Bodyshop job intake by expanding insurer and fleet relationships.
• Support the achievement of Bodyshop monthly revenue and profitability targets.
• Provide weekly and monthly reports on workflow, claim volume, approval rate, and outstanding cases.

Job Requirements

Qualifications

• Diploma or Bachelor's degree in Automotive Engineering, Business, or Insurance.

Experience

• 8–12 years of experience in bodyshop operations, insurance handling, or fleet accident repair.
• Experience working with fleet operators, insurance companies, and third-party adjusters.

Knowledge And Skills

• Familiarity with claim systems and estimation tools (e.g., Audatex or similar).
• Insurance Claims & Estimation Knowledge
• Fleet and Insurer Account Management

At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision.