Bodyshop Supervisor- Commercial Vehicle

Al Rostamani Group; Dubai; On-site; AED 201,000 - 335,000; Full time

Job summary

Al Rostamani Group is seeking a Bodyshop Supervisor to oversee insurance-related operations and drive growth through proactive insurer engagement. You will ensure timely claim approvals, manage insurer relations, and expand fleet partnerships while tracking workflow and performance.

The role emphasizes collaboration with the Workshop Manager and Parts Department to maintain timely repair progress and deliver results for customers and fleet clients in a dynamic automotive services environment.

Qualifications

• Diploma or Bachelors in Automotive Engineering, Business, or Insurance.
• 8–12 years of experience in bodyshop operations, insurance handling, or fleet accident repair.
• Experience with fleet operators, insurance companies, and third‑party adjusters.

Responsibilities

• Prepare and submit detailed repair estimates for insurance cases.
• Follow up on insurance approvals, minimize rejection rates, and expedite delayed claims.
• Ensure all documentation (claim numbers, approvals, repair orders) is complete and filed properly.
• Actively contact and coordinate with insurance companies to generate more accident repair jobs.
• Maintain and develop relationships with key insurance partners and large fleet customers.
• Handle corporate claim procedures, negotiate approvals when required, and ensure smooth repair handling.
• Provide updates to customers on approval status, repair progress, and vehicle readiness.
• Handle disputes or clarification requests from customers and insurers.
• Track and monitor insurance jobs throughout the Bodyshop process.
• Coordinate internally with the Workshop Manager and Parts Department to ensure timely repair progress. Communicate job completion to customers and arrange timely deliveries.
• Drive Bodyshop job intake by expanding insurer and fleet relationships.
• Support the achievement of Bodyshop monthly revenue and profitability targets.
• Provide weekly and monthly reports on workflow, claim volume, approval rate, and outstanding cases.

Skills

Insurance claims knowledge

Fleet account management

Stakeholder management

Education

Diploma or Bachelors in Automotive Engineering, Business, or Insurance

Tools

Audatex

Estimation tools

Claim management systems

Job description

Job Description:

Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care & Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.

United Diesel is specialized in commercial vehicles and is the authorized distributor of Renault Trucks, Tata Motor, Buses and Trucks. It offers complete after Sales Services and provides innovative transport solutions.

Job Purpose

To oversee insurance-related operations and drive Bodyshop business growth through proactive insurance and fleet company engagement. The Bodyshop Supervisor ensures timely claim approvals, strong insurer relations, increased workflow, and achievement of department targets.

Job Responsibilities

• Prepare and submit detailed repair estimates for insurance cases.


• Follow up on insurance approvals, minimize rejection rates, and expedite delayed claims.


• Ensure all documentation (claim numbers, approvals, repair orders) is complete and filed properly.


• Actively contact and coordinate with insurance companies to generate more accident repair jobs.


• Maintain and develop relationships with key insurance partners and large fleet customers.


• Handle corporate claim procedures, negotiate approvals when required, and ensure smooth repair handling.


• Provide updates to customers on approval status, repair progress, and vehicle readiness.


• Handle disputes or clarification requests from customers and insurers.


• Track and monitor insurance jobs throughout the Bodyshop process.


• Coordinate internally with the Workshop Manager and Parts Department to ensure timely repair progress.
  Communicate job completion to customers and arrange timely deliveries.


• Drive Bodyshop job intake by expanding insurer and fleet relationships.


• Support the achievement of Bodyshop monthly revenue and profitability targets.


• Provide weekly and monthly reports on workflow, claim volume, approval rate, and outstanding cases.

Job Requirements

Qualifications:

• Diploma or Bachelors degree in Automotive Engineering, Business, or Insurance.

Experience:

• 8-12 years of experience in bodyshop operations, insurance handling, or fleet accident repair.


• Experience working with fleet operators, insurance companies, and third‑party adjusters.

Knowledge and Skills:

• Familiarity with claim systems and estimation tools (e.g., Audatex or similar).


• Insurance Claims & Estimation Knowledge


• Fleet and Insurer Account Management

At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.