Bellman

Minor Hotels; Abu Dhabi; On-site; AED 36,000 - 48,000; Full time

Job summary

Desert Islands Resort & Spa by Anantara in Abu Dhabi is seeking a Bellman to warmly greet guests, assist with luggage, and guide guests to rooms with information on facilities and local attractions. The role requires a friendly, service-oriented mindset and the ability to work flexible shifts, including weekends and holidays.

Fluency in English is essential, with additional languages considered a plus. You will collaborate with Front Office, Concierge, and Housekeeping to ensure seamless guest

Qualifications

• Previous experience as a Bellman or in a guest-facing hotel role is preferred.
• Fluent in English; additional languages are an advantage.
• Good communication and interpersonal skills.
• Physically fit and able to handle guest luggage safely.
• Flexible to work shifts, weekends, and public holidays.
• Good knowledge of Dubai and local attractions is an advantage.

Responsibilities

• Warmly welcome and greet guests upon arrival and departure.
• Assist guests with luggage during check-in, check-out, and room changes.
• Escort guests to their rooms and provide basic information about hotel facilities and services.
• Handle and store guest luggage safely and accurately.
• Assist with arranging taxis and transportation when required.
• Deliver guest items, messages, parcels, and other requested materials promptly.
• Maintain the cleanliness and organization of the hotel entrance, lobby, and luggage storage areas.
• Provide guests with information about hotel facilities, restaurants, local attractions, and transportation.
• Coordinate closely with Front Office, Concierge, Housekeeping, and other departments to fulfil guest requests.
• Handle guest requests and concerns courteously and elevate issues when necessary.
• Maintain professional grooming, appearance, and behaviour at all times.
• Follow hotel safety, security, and guest confidentiality procedures.
• Support the Front Office team in creating memorable and personalized guest experiences.

Job description

Job Location:

Desert Islands Resort & Spa by Anantara

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression - for our guests and for our people.

Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world's most captivating locales - from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

Key Responsibilities:

• Warmly welcome and greet guests upon arrival and departure.
• Assist guests with luggage during check-in, check-out, and room changes.
• Escort guests to their rooms and provide basic information about hotel facilities and services.
• Handle and store guest luggage safely and accurately.
• Assist with arranging taxis and transportation when required.
• Deliver guest items, messages, parcels, and other requested materials promptly.
• Maintain the cleanliness and organization of the hotel entrance, lobby, and luggage storage areas.
• Provide guests with information about hotel facilities, restaurants, local attractions, and transportation.
• Coordinate closely with Front Office, Concierge, Housekeeping, and other departments to fulfil guest requests.
• Handle guest requests and concerns courteously and elevate is issues when necessary.
• Maintain professional grooming, appearance, and behaviour at all times.
• Follow hotel safety, security, and guest confidentiality procedures.
• Support the Front Office team in creating memorable and personalized guest experiences.

Qualifications & Experience:

• Previous experience as a Bellman or in a guest-facing hotel role is preferred.
• Friendly, energetic, and service-oriented personality.
• Good communication and interpersonal skills.
• Physically fit and able to handle guest luggage safely.
• Good knowledge of Dubai and local attractions is an advantage.
• Fluent in English; additional languages are an advantage.
• Flexible to work shifts, weekends, and public holidays.

If you enjoy connecting with people and creating memorable first impressions, we would love to hear from you.

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