Bell Captain

Holiday Inn; Dubai; On-site; AED 120,000 - 200,000; Full time

Job description

Overview

Supervise Bell Desk operations, deliver exceptional guest service, manage team training, and maintain strong guest relationships in a hospitality environment.

Lead the bell team to ensure efficient guest services, luggage handling, and team coordination while maintaining high standards of professionalism and brand identity. Oversee Concierge operations to ensure guest satisfaction, requiring communication skills, local knowledge, and a valid driver's license. Welcome guests warmly, address inquiries with exceptional problem-solving skills, and demonstrate adaptability and communication skills in hospitality management.

Provide exceptional guest service as a Bell Attendant, assisting with luggage, directions, and maintaining hotel standards while ensuring a memorable experience. Welcome guests, assist with luggage, ensure safety, and provide information about hotel services while demonstrating strong interpersonal and communication skills. The role involves welcoming guests, ensuring safe luggage handling, directing traffic, and providing exceptional guest service in a hospitality environment. As a Door Attendant, provide warm guest greetings, assist with luggage, ensure safety, and uphold professional standards in a luxury hotel environment. Lead and manage Bell Attendants to ensure exceptional customer service, training, compliance, and collaboration for enhanced guest satisfaction.

Roles and Responsibilities

Note: The original content lists multiple roles with associated responsibilities. The following consolidates those elements where applicable.

Guest Service Officer

• 2 - 3 Years
• Ajman - United Arab Emirates (UAE)

Engage with guests, address inquiries, and demonstrate adaptability and communication skills in hospitality management.

Customer Service Associate

• 2 - 4 Years
• Dubai, Sharjah - United Arab Emirates (UAE)

Engage with customers, resolve inquiries, document interactions, and educate on products while maintaining satisfaction and collaboration.

Customer Relation Executive

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Engage customers, manage inquiries, maintain records, conduct surveys, support sales and marketing, ensuring excellent customer service and experience.

Receptionist - Healthcare

• 1 - 4 Years
• Ajman - United Arab Emirates (UAE)

Medical receptionists coordinate daily administration, schedule appointments, and handle patient inquiries, requiring a bachelor’s degree and strong communication skills.

Qualifications and Requirements

The description includes roles requiring relevant experience in customer service, hospitality, and administrative duties. Specific degrees or certifications are mentioned for some roles (e.g., bachelor’s degree for healthcare receptionist).

Additional Information

Easy Apply; Multiple Vacancies; 30+ days ago. The content also notes events, app promotion, and brand activations as part of guest engagement activities.

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