Banquets Supervisor (Arabic Speaker)

PALAZZO VERSACE DUBAI; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Palazzo Versace Dubai is seeking a banquet supervisor to lead operations for upscale events. You will coordinate with sales, catering and kitchen teams to ensure flawless execution, from menus and layouts to staffing and decor.

The role requires strong organizational, communication and multitasking abilities, with flexibility to work evenings and weekends. As a key point of contact for clients and guests, you will ensure exceptional service, manage on-site adjustments, and uphold the highest

Qualifications

• Experience supervising banquet operations in a luxury/hospitality setting.
• Proven ability to coordinate multiple events simultaneously.
• Strong communication with clients, guests and staff.
• Knowledge of banquet service procedures and industry best practices.
• Willingness to work evenings, weekends and holidays as required by events.

Responsibilities

• Understand client event requirements and preferences.
• Coordinate with sales and catering to plan menus, layouts and details.
• Ensure equipment, staffing and materials are arranged for each event.
• Oversee setup and breakdown of spaces according to client specs.
• Coordinate with kitchen for timely food and beverage service.
• Monitor event progress and resolve issues to ensure client satisfaction.
• Interact with clients and guests to meet needs promptly and professionally.
• Handle complaints or special requests to ensure satisfaction.
• Maintain inventory of banquet supplies and identify cost-saving opportunities.

Skills

Banquet coordination

Event supervision

Customer service

Communication

Multitasking

Interpersonal skills

Job description

Main Duties/Responsibilities:

• Work with clients to understand their event requirements and preferences.

• Coordinate with the sales and catering teams to plan menus, room layouts, and other details.

• Ensure that all necessary equipment, materials, and staffing are arranged for each event.

• Oversee the setup and breakdown of event spaces, ensuring that all tables, chairs, linens, and decorations are arranged according to the client's specifications.

• Coordinate with kitchen staff to ensure timely and efficient food and beverage service.

• Monitor the progress of events, addressing any issues or concerns that may arise and making adjustments as needed to ensure client satisfaction.

• Interact with clients and guests throughout the event, ensuring that their needs and requests are met in a timely and professional manner.

• Handle any complaints or special requests, taking appropriate action to resolve issues and ensure customer satisfaction.

• Maintain inventory of banquet supplies, equipment, and materials, replenishing as needed and identifying opportunities for cost savings.

Candidate Profile:

• Previous experience in banquet supervisory role in 5 star hotel.

• Strong organizational and multitasking skills, with the ability to manage multiple events simultaneously.

• Excellent communication and interpersonal skills, with the ability to interact professionally with clients, guests, and staff members.

• Knowledge of food and beverage service procedures and industry best practices.

• Flexibility to work evenings, weekends, and holidays as required by event schedules.