Banquet Captain - Ultra-Luxury Events

Atlantis; Dubai; On-site; AED 89,280 - 122,760; Full time

Benefits offered by this job

Comprehensive medical insurance including dental coverage

Annual return flight allowance

Employee dining privileges across resort outlets

Discounted stays at Kerzner properties worldwide

Incentive programs and colleague engagement initiatives

Structured training programs and internal career mobility opportunities

Job summary

Atlantis in Dubai is seeking a Banquet Head Waiter to oversee front‑of‑house coordination during high-capacity events at Palm Jumeirah. This role involves leading service teams, greeting guests, and ensuring luxury service. The ideal candidate has 2 years of experience in a similar role, excellent communication skills, and can manage multiple service areas under pressure.

This position offers a tax-free salary, comprehensive medical benefits, annual flight allowance, and dining privileges.

Qualifications

• Minimum 2 years experience in a similar Head Waiter or senior service role.
• Proven track record in high‑volume restaurant or banquet environments.
• Strong communication skills with diverse and international guest groups.
• Ability to manage multiple service areas simultaneously under pressure.
• Leadership capability with team supervision experience.
• Professional presentation aligned with ultra‑luxury hospitality standards.

Responsibilities

• Lead service teams during banquet and event operations to maintain organized floor coordination.
• Greet and seat guests while establishing a professional and welcoming atmosphere.
• Monitor timing, sequencing, and consistency of food and beverage service.
• Provide detailed menu knowledge and guidance on promotional offerings.
• Supervise service standards to ensure alignment with luxury hospitality expectations.
• Identify and elevate guest concerns or operational issues to management promptly.
• Support team briefings and maintain communication between kitchen and service teams.
• Ensure compliance with hygiene, safety, and operational procedures during events.

Skills

Banquet and event service coordination

Fine dining and large‑scale service management

Guest engagement and service recovery

Menu knowledge and upselling techniques

Team supervision and floor leadership

Quality control and operational monitoring

Job description

Atlantis in Dubai is seeking a Banquet Head Waiter to oversee front‑of‑house coordination during high-capacity events at Palm Jumeirah. This role involves leading service teams, greeting guests, and ensuring luxury service. The ideal candidate has 2 years of experience in a similar role, excellent communication skills, and can manage multiple service areas under pressure.

This position offers a tax-free salary, comprehensive medical benefits, annual flight allowance, and dining privileges.