Back office Executive

Cartier; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Cartier in Dubai invites a dedicated store operations professional to help create a welcoming, safe shopping environment. You will stock merchandise onto shelves, organize the sales floor, and perform routine inventory tasks to support efficient operations.

You will train and coach colleagues on routine and nonroutine transactions, manage work schedules, handle customer inquiries, and ensure adherence to established procedures and safety protocols while prioritizing quality and timeliness.

Qualifications

• Post-Secondary Non-Tertiary Education.
• Sound experience and understanding of straightforward procedures or systems.
• Limited managerial experience.

Responsibilities

• Stock merchandise onto shelves and organize the sales floor to create a pleasant and safe shopping environment.
• Execute a broad range of established service operations tasks, including resolving subprocesses or decisions/parameters to provide efficient operations service.
• Support team members by performing routine inventory tasks and following established procedures.
• Train and coach colleagues to handle nonroutine transactional activities, stock shelves, replenish inventory, and present merchandise effectively.
• Conduct a range of customer service activities, including managing complex or atypical customer cases and inquiries.
• Organize work schedules to ensure task completion, coordinate with support services, and assign short-term tasks to team members as needed.
• Perform operational tasks by adhering to established processes, adjusting multiple settings or parameters to meet performance standards.
• Follow mandatory procedures and methods of work, including the use of personal protection equipment, to safeguard the environment and ensure the well-being of self and others.
• Prioritize workflow to meet quality and timeliness standards, utilizing performance management systems to enhance personal performance.

Skills

Organizational skills

Communication skills

Inventory management

Training

Attention to detail

Time management

Education

Post-Secondary Non-Tertiary Education

Job description

Job Description

Your Mission

HOW WILL YOU MAKE AN IMPACT?

• Stock merchandise onto shelves and organize the sales floor to create a pleasant and safe shopping environment.
• Execute a broad range of established service operations tasks, including resolving subprocesses or decisions/parameters to provide efficient operations service.
• Support team members by performing routine inventory tasks and following established procedures.
• Train and coach colleagues to handle nonroutine transactional activities, stock shelves, replenish inventory, and present merchandise effectively.
• Conduct a range of customer service activities, including managing complex or atypical customer cases and inquiries.
• Organize work schedules to ensure task completion, coordinate with support services, and assign short-term tasks to team members as needed.
• Perform operational tasks by adhering to established processes, adjusting multiple settings or parameters to meet performance standards.
• Follow mandatory procedures and methods of work, including the use of personal protection equipment, to safeguard the environment and ensure the well-being of self and others.
• Prioritize workflow to meet quality and timeliness standards, utilizing performance management systems to enhance personal performance.
• Post-Secondary Non-Tertiary Education.
• Sound experience and understanding of straightforward procedures or systems.
• Limited managerial experience. Skills
• Strong organizational skills.
• Effective communication and customer service abilities.
• Proficiency in inventory management and operational processes.
• Ability to train and mentor team members.
• Attention to detail and adherence to safety protocols.
• Capability to prioritize tasks and manage time efficiently.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

Post-Secondary Non-Tertiary Education

Sound experience and understanding of straightforward procedures or systems.

Requirements