B2B Sales Representative, EU/US markets

The Customization Group; Dubai; On-site; AED 180,000 - 240,000; Full time

Benefits offered by this job

Private Health Insurance

Global exposure

Performance-based bonuses

Job summary

Global POD, the Dubai-based subsidiary of The Customization Group, seeks a proactive B2B Sales Representative to grow EU and US markets from Dubai. You’ll prospect, close, and hand new clients to Account Management, shaping the playbook as you go.

You’ll operate on EU working hours (Riga time) with occasional US-time overlap. Ideal candidates have 2–4+ years closing B2B deals in eCommerce or POD, are hunter-focused, and fluent in English, comfortable with CRM tools.

Qualifications

• 2–4+ years closing B2B deals in eCommerce, POD, SaaS, or a merchant-facing category.
• Hunter mindset with proven pipeline and deals closed end-to-end.
• Understanding of EU/US markets and client expectations.
• Experience owning the full sales cycle from prospecting to close.
• Experience using AI tools to improve prospecting and efficiency.
• Fluent English written and spoken, with strong negotiation skills.
• Comfort with HubSpot or similar CRM.

Responsibilities

• Win new clients in Europe and the US, focusing on eCommerce merchants.
• Own the full sales cycle: prospecting, qualification, discovery, negotiation, closing.
• Build and maintain a strong outbound and inbound pipeline.
• Drive opportunities to a decision and guide clients to signing.
• Hand over new accounts cleanly to Account Management.
• Coordinate with Marketing, Product, and Operations on offers and closing strategy.
• Represent the company at industry events in the ecommerce and POD space.

Skills

B2B sales

Hunter mindset

EU/US market knowledge

Full-cycle ownership

AI in sales

Fluent English

HubSpot CRM

Tools

HubSpot

Job description

GLOBAL POD, PART OF THE CUSTOMIZATION GROUP

B2B Sales Representative, EU & US Markets

Full-time

Location

• Dubai, UAE

A new-business sales role based in Dubai. You prospect eCommerce merchants across Europe and the US, take every deal from first outreach to signed contract, and hand new clients to Account Management. Build the book, close the deals, shape the playbook. EU working hours, which is roughly late morning to evening in Dubai, with flexible overlap for US client meetings.

We are looking for a salesperson who finds and closes their own deals. You will sell print‑on‑demand production to eCommerce merchants in Europe and the US, and you will run the full sales cycle yourself.

About Global POD

We are Global Print‑on‑Demand (Global POD), the Dubai‑based subsidiary of The Customization Group. We bring scalable print‑on‑demand solutions to businesses and creators worldwide: fast, sustainable, and hassle‑free.

The Customization Group itself is a global leader in mass customization and print‑on‑demand eCommerce. We manufacture up to 2,5 million personalized products daily in our own production sites in Germany, Poland, the USA, and Latvia. Millions of customers reach us through 20+ online shops and 1.000+ partner stores, and our 750+ colleagues from 40+ nationalities work at the intersection of manufacturing, eCommerce, and AI.

For this role, that matters: what you sell, we produce ourselves, on both sides of the Atlantic. Reliable production and fast delivery are promises you can stand behind.

The Role

Our B2B segment is growing fast, and Europe and the US are the key markets. You will win new clients: Shopify, WooCommerce, or marketplace merchants who are scaling and need a production partner that keeps up. We already work with many European and North American eCommerce brands; your job is to add new ones in Europe and in the US.

Most of your pipeline comes from your own outreach. You will also receive inbound leads to qualify and convert. Once a client is signed and running, colleagues take over the day‑to‑day relationship, and you focus on the next deal. This is a new‑business role.

In a nutshell

Hunt EU/US eCommerce merchants. Own the full cycle from cold outreach to signed contract. Hand off clean accounts and go close the next one.

Working hours: This role operates on EU working hours (Riga time), which is roughly late morning to evening in Dubai. On occasion, you may need to extend your day by 1 to 2 hours to join a client meeting in US time zones, but there are no fixed US working hours.

What You Will Do

• Win new clients: Identify, contact, and close new B2B clients in Europe and the US, mainly eCommerce merchants with strong growth.
• Own the full sales cycle: Prospecting, qualification, discovery, negotiation, closing.
• Build your pipeline: Keep it strong through your own outbound work and by converting inbound leads.
• Drive deals to a decision: Manage opportunities, handle objections, and guide clients to a decision.
• Hand over cleanly: Give new clients a good start, with a clean internal handover.
• Work cross‑functionally: Align with Marketing, Product, and Operations on offers and closing strategy.
• Represent the company: Attend industry events in the eCommerce and POD market.

Who We're Looking For

Sounds like you

• 2 to 4+ years closing B2B deals in eCommerce, POD, SaaS, or another merchant‑facing category.
• A real hunter: strong motivation and ability to acquire new clients, build pipeline and close deals.
• EU/US market understanding: familiarity with EU/US client expectations, communication styles, business culture and buying behavior.
• Track record of full‑cycle ownership: you've prospected, negotiated, and closed deals end to end.
• AI proficiency: experience using AI tools to improve prospecting, outreach, and sales efficiency.
• Fluent in English (written and spoken). Strong negotiation, objection‑handling, and closing skills.
• Comfortable with HubSpot or similar CRM.

What We Offer

Competitive Salary

Commission and performance‑based bonuses.

Global Exposure

Work with an international team and gain valuable cross‑market experience.

Supportive Work Environment

Join a dynamic and collaborative team culture.

Empowered Growth

Ownership for your ideas to fuel your ambition.

Comprehensive Coverage

Private Health Insurance for peace of mind.

Our Interview Process

1

Application review

We review your application and get back to you.

2

AI interview with Lizzy

A short first interview with Lizzy, our AI interviewer.

3

Call with the Hiring Manager

A 30‑minute conversation about your experience and the role.

4

Technical Discussion

A 60‑minute call – technical discussion.

5

Offer

If it is a match on both sides, we make you an offer.