AVP -Collections & Strategy (UAE- Ras Al khaimah)

Talent Hired-the Job Store; United Arab Emirates; On-site; AED 480,000 - 720,000; Full time

Job summary

Talent Hired-the Job Store in the UAE seeks an Assistant Vice President - Collections to lead end-to-end collections strategy across a real estate portfolio. The role focuses on maximizing cash flow, minimizing delinquency, and strengthening credit governance while maintaining strong customer relationships in line with the company brand and service standards.

The ideal candidate will have 12+ years in collections/credit control, with 5+ years in a leadership role managing large portfolios, and

Qualifications

• 12+ years of experience in collections/credit control, preferably in real estate or property development.
• Minimum 5+ years in a leadership role managing large portfolios.

Responsibilities

• Develop and implement a robust collections strategy aligned with business objectives.
• Lead, mentor, and scale the collections team to improve performance and accountability.
• Establish KPIs for collections efficiency, recovery rates, and aging targets.
• Oversee the full lifecycle of receivables including invoicing follow-ups, payment plans, and recovery actions.
• Monitor aging reports and proactively address overdue accounts.
• Drive reduction in DSO and delinquency rates.
• Manage high-value and sensitive client accounts, including negotiations for settlements and restructuring.
• Collaborate with Sales, Leasing, Property Management, and Finance teams to ensure alignment.
• Ensure customer communication is professional and aligned.
• Establish and enforce credit control policies, procedures, and approval frameworks.
• Ensure compliance with UAE regulations and internal governance standards.
• Work closely with Legal on escalations, disputes, and litigation cases.
• Provide regular reporting to senior management on collections performance, risks, and forecasts.
• Use data analytics to identify trends, predict risks, and improve collection strategies.
• Implement dashboards and automation tools for better visibility and control.
• Drive automation initiatives in collections processes (ERP, CRM integrations).
• Improve operational efficiency through process re-engineering.

Skills

Leadership

Collections

Credit control

Stakeholder management

Data analytics

Process improvement

Job description

Job Description

Position Title: Assistant Vice President Collections

Department: Collections

Administrative Reporting Manager: CFO

Functional Reporting Manager: CFO

Team Size: 7-8

Experience Required :

• 12+ years of experience in collections/credit control, preferably in real estate or property development.
• Minimum 5+ years in a leadership role managing large portfolios.

, payment structures, and legal frameworks.

Position Summary

The AVP Collections will lead and optimize the end-to-end collections strategy across real estate portfolio. This role is responsible for maximizing cash flow, minimizing delinquency, and strengthening credit governance while maintaining strong customer relationships aligned with the companys brand and service standards.

Responsible for

Collections Strategy & Leadership

• Develop and implement a robust collections strategy aligned with business objectives.
• Lead, mentor, and scale the collections team to improve performance and accountability.
• Establish KPIs for collections efficiency, recovery rates, and aging targets.

Receivables & Recovery Management

• Oversee the full lifecycle of receivables including invoicing follow-ups, payment plans,and recovery actions.
• Monitor aging reports and proactively address overdue accounts.
• Drive reduction in DSO (Days Sales Outstanding) and delinquency rates.

Customer & Stakeholder Management

• Manage high-value and sensitive client accounts, including negotiations for settlements and restructuring.
• Collaborate with Sales, Leasing, Property Management, and Finance teams to ensure alignment.
• Ensure customer communication is professional and aligned

Policy, Compliance & Risk

• Establish and enforce credit control policies, procedures, and approval frameworks.
• Ensure compliance with UAE regulations and internal governance standards.
• Work closely with Legal on escalations, disputes, and litigation cases.

Reporting & Analytics

• Provide regular reporting to senior management on collections performance, risks, and forecasts.
• Use data analytics to identify trends, predict risks, and improve collection strategies.
• Implement dashboards and automation tools for better visibility and control.

Process Improvement & Digitization

• Drive automation initiatives in collections processes (ERP, CRM integrations).
• Improve operational efficiency through process re-engineering.