AVP AI Product Lead — Enterprise Knowledge & Productivity

RAKBANK; Dubai; On-site; AED 600,000 - 900,000; Full time

Job summary

RAKBANK is seeking an Associate Vice President, AI Product Manager to lead the AI Labs Internal Productivity squad. The role focuses on delivering AI products that enhance knowledge, efficiency, and productivity across the bank, anchored around the enterprise knowledge engine and knowledge management capabilities.

You will translate priorities into a roadmap, lead a multi-disciplinary squad through delivery, and partner with departments to capitalize on AI tooling for measurable productivity

Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or related discipline.
• 6–7 years of professional experience, with at least 3 years in product management, product ownership, or AI/data product delivery roles.
• Hands-on experience delivering technology or AI products end-to-end inside an agile environment.
• Working knowledge of generative AI, LLMs, and retrieval-augmented generation (RAG) patterns is preferred.

Responsibilities

• Define and own the product strategy and roadmap for the Internal Productivity squad, anchored around the enterprise knowledge engine and knowledge management capabilities.
• Translate business problems and user pain points into clear product opportunities, user stories, and measurable success criteria.
• Lead product development of the bank's knowledge management system and enterprise knowledge engine, including retrieval, search, and intelligent assistance experiences.
• Identify adjacent opportunities such as next-best-action models, recommendation engines, and decision-support assistants powered by enterprise knowledge.
• Partner with knowledge owners, business SMEs, and content teams to ensure the engine is fed with high-quality information.
• Lead AI enablement initiatives across departments, build playbooks and onboarding journeys, and drive democratization of AI.

Skills

AI product management

Agile product delivery

Backlog management

Stakeholder management

Leadership

Knowledge management

Enterprise search

Cross-functional leadership

Education

Bachelor's degree in CS/Engineering/IS

Job description

RAKBANK is seeking an Associate Vice President, AI Product Manager to lead the AI Labs Internal Productivity squad. The role focuses on delivering AI products that enhance knowledge, efficiency, and productivity across the bank, anchored around the enterprise knowledge engine and knowledge management capabilities.

You will translate priorities into a roadmap, lead a multi-disciplinary squad through delivery, and partner with departments to capitalize on AI tooling for measurable productivity