Aviation Service Center Lead

Paycom - ATS; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

RH Aero Systems is seeking a Service Station Manager to lead the Service Centre Team, ensuring safety, quality, and timely service delivery. The role includes KPI monitoring, budgeting, resource planning, and developing improvements across operations.

You will supervise daily operations, promote best practices, manage customer relationships, and drive continuous improvement while maintaining compliance with policies and standards.

Qualifications

• Degree, diploma, or equivalent qualification in Engineering; working-level engineering knowledge.
• Proven leadership and people management skills to lead and develop high-performing teams.
• Strong technical/ mechanical aptitude with hydraulics, pneumatics, and engineering principles; electrical maintenance knowledge is advantageous.
• Experience in aviation industry or GSE/engineering services is advantageous.
• Strong commercial awareness with understanding of budgets, cost control, and performance.

Responsibilities

• Lead, supervise, motivate, and develop the Service Centre Team to high performance and accountability.
• Oversee Service Centre operations, site visits, resource allocation, workload management, and deadlines.
• Act as escalation point for service-related issues and drive prompt, effective decisions.
• Ensure availability of tools, equipment, PPE, and resources for safe operations.
• Manage performance with KPIs, reviews, coaching, and development initiatives.
• Utilise SAP for service-related transactions and records.

Skills

Leadership

People management

Communication

SAP proficiency

Safety compliance

Education

Engineering degree

Tools

SAP

Job description

RH Aero Systems is seeking a Service Station Manager to lead the Service Centre Team, ensuring safety, quality, and timely service delivery. The role includes KPI monitoring, budgeting, resource planning, and developing improvements across operations.

You will supervise daily operations, promote best practices, manage customer relationships, and drive continuous improvement while maintaining compliance with policies and standards.