Aviation Client Success Manager for VIP Flights

comlux; Dubai Emirate; On-site; AED 80,000 - 120,000; Full time

Job summary

Comlux in Dubai is seeking a motivated individual for a customer service role in aviation. This position involves building relationships with aircraft owners and charter clients, whilst ensuring top-notch service and satisfaction. Ideal candidates are detail-oriented and proactive with a passion for customer service.

Key responsibilities include handling client enquiries, preparing reports, and coordinating flights. Successful applicants should have prior experience in the aviation industry and be comfortable managing financial reports.

Qualifications

• Previous experience in the aviation industry in a customer service, account management, or operations role.
• Strong communication and relationship‑building skills.
• Flexible to work occasional evenings, weekends, and public holidays.

Responsibilities

• Build and maintain strong relationships with aircraft owners and charter clients.
• Serve as a primary point of contact for client enquiries and requests.
• Resolve day-to-day client issues efficiently.

Skills

Customer service skills

Attention to detail

Communication skills

Organizational skills

Tools

Microsoft Office

Fl3XX

MySky platform

Job description

Comlux in Dubai is seeking a motivated individual for a customer service role in aviation. This position involves building relationships with aircraft owners and charter clients, whilst ensuring top-notch service and satisfaction. Ideal candidates are detail-oriented and proactive with a passion for customer service.

Key responsibilities include handling client enquiries, preparing reports, and coordinating flights. Successful applicants should have prior experience in the aviation industry and be comfortable managing financial reports.