AV & Live Events Operations Specialist

Visa; Dubai; Presencial; AED 120.000 - 170.000; Tempo integral

Resumo da vaga

Visa Corporate Technology Support is transforming how operational support is delivered to our end users. The AV and Event Operations Specialist will handle setup, operation, and troubleshooting of AV equipment for meetings, broadcasts, and hybrid experiences in Dubai, ensuring high-quality live streaming and video production.

You will support pre-event checks, develop run-of-show materials, coordinate logistics, and provide on-site technical assistance while maintaining strong customer service

Qualificações

• Bachelor's degree in Event Management, Communications, Media Production, or related field.
• Minimum of 2 years of experience in AV operations and event support.
• Experience with live streaming and video production is a plus.

Responsabilidades

• Set up, operate, maintain and troubleshoot AV conferencing, streaming and production equipment for meetings, events, broadcasts and hybrid experiences.
• Support live streaming and video production activities, ensuring smooth, reliable and high-quality event delivery.
• Conduct pre-event technical checks, risk assessments and equipment readiness reviews to minimize disruption during live execution.
• Assist in developing event plans, timelines, checklists, run-of-show documentation, budgets and post-event reporting.
• Coordinate event logistics including vendors, venues, equipment setup, transportation, room layouts, seating, lighting, AV requirements, permits, licenses and supporting documentation.
• Support site visits, venue inspections, event setup, live execution and post-event breakdown to ensure all elements are delivered according to plan.
• Provide on-site technical and operational support, responding to stakeholder presenter, vendor and attendee needs professionally and efficiently.
• Communicate regularly with internal teams, vendors, venues and stakeholders to confirm requirements, manage risks, resolve issues and ensure alignment throughout the event lifecycle.
• Deliver exceptional customer service and contribute to a seamless end-user experience across all AV and event interactions.
• Gather feedback, identify lessons learned and contribute to continuous improvement of AV operations, event processes, documentation, playbooks and best practices.

Conhecimentos

Customer service

Problem solving

Organization

Calm under pressure

Formação

Bachelor's degree in Event Management/Communications/Media Production

Ferramentas

AV equipment

Cameras

Microphones

Lighting

Video conferencing platforms

Streaming platforms

Descrição da vaga

Visa Corporate Technology Support is transforming how operational support is delivered to our end users. The AV and Event Operations Specialist will handle setup, operation, and troubleshooting of AV equipment for meetings, broadcasts, and hybrid experiences in Dubai, ensuring high-quality live streaming and video production.

You will support pre-event checks, develop run-of-show materials, coordinate logistics, and provide on-site technical assistance while maintaining strong customer service