AV Control Systems Support Engineer

Confidential Company; Dubai; Sur place; AED 179 000 - 290 000; Plein temps

Résumé du poste

Tanqeeb in Dubai is seeking a Control Support Engineer to assist customers with installation, configuration and programming of Extron A/V control products. You will work with Extron hardware and PC software to manage devices via RS232 and TCP/IP, ensuring smooth integration with third-party equipment.

The ideal candidate has 3–4 years in AV control system integration, strong Windows and networking knowledge, Python 3, and familiar with Extron/AMX/Crestron.

Qualifications

• 3–4 years of proven experience in AV technical support, system design, and field commissioning of AV control systems.
• Strong knowledge of Windows OS, networking, and programming in Python.
• Certification in Extron technologies and third-party control systems is a plus.
• Fluent in English with strong written and verbal communication.

Responsabilités

• Provide technical support for Extron AV control systems, assisting with configuration and troubleshooting.
• Diagnose issues related to control software, AV hardware communication (RS232/TCP/IP), and third-party integration.
• Guide customers through system setup and resolve anomalies in software or hardware operation.
• Report issues using internal tools and escalate when needed.
• Contribute feedback for product improvements and stay aware of applicable certifications.

Connaissances

Windows OS

Networking

Python 3

SQL databases

Visual Studio Code

RS232/RS422

SSH

Web sockets

AV system integration

Extron/AMX/Crestron

Formation

Bachelor’s degree in Electrical Engineering, Computer Science, or related field

Outils

Visual Studio Code

Extron control platforms

Description du poste

Tanqeeb in Dubai is seeking a Control Support Engineer to assist customers with installation, configuration and programming of Extron A/V control products. You will work with Extron hardware and PC software to manage devices via RS232 and TCP/IP, ensuring smooth integration with third-party equipment.

The ideal candidate has 3–4 years in AV control system integration, strong Windows and networking knowledge, Python 3, and familiar with Extron/AMX/Crestron.