Automotive Workshop Flow & KPI Manager

Careers International; Abu Dhabi; On-site; AED 51,000 - 61,000; Full time

Job summary

Careers International is seeking an experienced Time Controller for an automobile workshop / authorized dealership environment in Abu Dhabi. You will monitor workshop floor activities, track job progress, manage repair timelines, and support smooth workflow among service advisors, technicians, and management.

The ideal candidate has solid automotive technical knowledge, hands-on workshop floor experience, and strong understanding of KPIs, productivity monitoring, and vehicle delivery processes.

Qualifications

• ITI / Diploma qualification in Automobile, Mechanical, or related technical field.
• Minimum 3–4 years of experience in workshop floor handling, time control, or similar role.
• Experience in an Authorized Dealership is mandatory.

Responsibilities

• Monitor day-to-day workshop floor activities and ensure smooth workflow across all repair and service jobs.
• Track job progress, repair timelines, technician productivity, and workshop efficiency.
• Allocate, follow up, and monitor jobs in coordination with workshop supervisors, foremen, technicians, and service advisors.
• Ensure vehicles are attended to, repaired, inspected, and delivered within committed timelines.
• Monitor technician time utilization, productivity, efficiency, idle time, and job completion status.
• Support achievement of workshop KPIs, productivity targets, turnaround time, and operational performance goals.
• Coordinate with service and workshop teams to avoid delays in job completion and vehicle delivery.
• Maintain accurate records of technician productivity, job progress, repair time, workshop loading, and vehicle status.
• Assist in preparing reports related to workshop productivity, daily job status, technician performance, and operational KPIs.

Skills

Workshop coordination

Time control

Communication

ERP systems

Education

ITI / Diploma in Automobile/Mechanical

Tools

ERP systems

Job card systems

Service management software

Business communication tools

Job description

Careers International is seeking an experienced Time Controller for an automobile workshop / authorized dealership environment in Abu Dhabi. You will monitor workshop floor activities, track job progress, manage repair timelines, and support smooth workflow among service advisors, technicians, and management.

The ideal candidate has solid automotive technical knowledge, hands-on workshop floor experience, and strong understanding of KPIs, productivity monitoring, and vehicle delivery processes.