Automotive Parts & Inventory Coordinator

Al Ghurair; United Arab Emirates; Presencial; AED 45.000 - 78.000; Jornada completa

Descripción de la vacante

Al Ghurair is seeking a Parts Department Associate to manage inventory, fulfill orders for service technicians, and assist customers with part lookups and pricing in person and over the phone.

You will maintain organized storage, assist suppliers, process returns and warranty claims, and keep accurate records in the dealership's DMS. A valid UAE driver's license and strong attention to detail are essential. This role emphasizes teamwork and safety in a fast-paced automotive environment.

Formación

• Education: High school diploma or GED.
• Experience: Automotive parts department or inventory roles preferred but not required.
• Familiarity with automotive parts.
• Proficiency in DMS or inventory software (e.g., CDK, Reynolds & Reynolds).
• Basic computer skills (Microsoft Office, email).
• Physical ability to lift up to 50 pounds and stand for extended periods.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service abilities.
• Ability to work effectively in a team.
• Valid driver’s license with clean driving record.

Responsabilidades

• Inventory Management: Receive, inspect, and verify incoming parts shipments against packing slips and invoices.
• Order Fulfillment: Locate and issue parts to service technicians promptly to minimize vehicle downtime.
• Customer Service: Assist retail customers and internal staff with part lookups, pricing, and availability, providing accurate information in person and over the phone.
• Stocking & Organization: Organize and maintain the parts storage area, ensuring all items are labeled, shelved correctly, and easily accessible.
• Ordering: Assist in placing orders with suppliers and vendors, tracking shipments, and following up on backordered items.
• Returns & Warranty: Process defective parts returns and warranty claims in accordance with manufacturer and company policies.
• Record Keeping: Maintain accurate inventory records using the dealership’s computer system (DMS) and perform regular cycle counts to ensure stock accuracy.
• General Maintenance: Keep the parts department clean, organized, and compliant with safety standards.

Conocimientos

Inventory management

Customer service

Attention to detail

Communication

Teamwork

Physical stamina

Educación

High school diploma or GED

Herramientas

CDK

Reynolds & Reynolds

Descripción del empleo

Al Ghurair is seeking a Parts Department Associate to manage inventory, fulfill orders for service technicians, and assist customers with part lookups and pricing in person and over the phone.

You will maintain organized storage, assist suppliers, process returns and warranty claims, and keep accurate records in the dealership's DMS. A valid UAE driver's license and strong attention to detail are essential. This role emphasizes teamwork and safety in a fast-paced automotive environment.