Automation Program Lead — Quick Commerce Ops

Q-Express Documents Transport; Dubai; Presencial; AED 180.000 - 300.000; Jornada completa

Descripción de la vacante

Q-Express Documents Transport is seeking an SME Program Manager to drive automation and efficiency in quick commerce operations. You will identify opportunities, define solutions, and implement them across multiple teams to improve speed and reliability for customers.

You will lead cross-functional teams, manage complex programs, and monitor performance metrics while communicating progress to senior leadership. A strong data-driven mindset and stakeholder management are essential for success.

Formación

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proven ability to manage complex projects from initiation to closure.
• Experience with agile methodologies is a plus.
• Knowledge of quick commerce operations and logistics.
• 3+ years of data visualization and reports tools experience.
• 3+ years of working cross functionally with tech and non-tech teams experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
• 3+ years of driving end to end delivery, and communicating results to senior leadership experience.
• 3+ years of driving process improvements experience.
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of

Responsabilidades

• Develop and execute program plans for automation initiatives.
• Collaborate with stakeholders to gather requirements and define project scope.
• Lead cross-functional teams to deliver automated solutions.
• Monitor and analyze program performance metrics.
• Communicate progress and results to senior leadership.
• Identify and mitigate risks and dependencies.
• Drive continuous improvement in processes and systems.
• Stay abreast of industry trends and best practices in automation and quick commerce.

Conocimientos

Analytical skills

Communication skills

Project management

Agile experience

Logistics knowledge

Data visualization

Cross-functional collaboration

Process improvement

Stakeholder management

Descripción del empleo

Q-Express Documents Transport is seeking an SME Program Manager to drive automation and efficiency in quick commerce operations. You will identify opportunities, define solutions, and implement them across multiple teams to improve speed and reliability for customers.

You will lead cross-functional teams, manage complex programs, and monitor performance metrics while communicating progress to senior leadership. A strong data-driven mindset and stakeholder management are essential for success.