Attendant, Communications Centre

Atlantis Resorts; Dubai; On-site; AED 56,000 - 89,000; Full time

Benefits offered by this job

Food & beverage privileges

Discounted rates at Kerzner properties

Health insurance (with dental)

Annual flights home

Life insurance

Incentive programme

Colleague wellness initiatives

Job summary

Atlantis Dubai is seeking Communications Attendants to manage radio communications across waterpark and hotel beach facilities. You will be the main contact between operations staff and supporting departments, ensuring smooth daily communications and incident logging.

The role emphasizes strong interpersonal, organizational, and administrative skills, with a customer-focused mindset and leadership capabilities to support a luxury hospitality environment. Join a world-class team at Atlantis Dubai.

Qualifications

• Experience in hospitality or guest services preferred.
• Excellent organizational and administrative capabilities.
• Strong communication and customer-facing skills.
• Ability to work in a fast-paced team.

Responsibilities

• Maintain inventory of radios.
• Log radio calls during daily operations.
• Assist with lifeguard equipment inventories.
• Prepare the daily lifeguard rotation system.
• Handle HR administration relating to attendance.
• Maintain radio contact between departments.
• Log service interruptions during operations.
• Perform operational administration duties.
• Carry out tasks as assigned by supervisors.
• Handle additional duties as needed by demand.

Skills

Interpersonal skills

Organizational skills

Administrative abilities

Customer focus

Leadership abilities

Communication skills

Job description

( 20635 ) Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life. With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too. Communications Attendants are responsible for maintaining open lines of communications during the daily operations of the waterpark and hotel beach and pool facilities. They are the main point of contact between operations staff and all other department required to work in and around the marine and waterpark facility.

About The Role

• Maintaining inventory of all radios
• Logging of all radio calls during the daily operation
• Assisting with lifeguard equipment inventories
• Preparation of the daily lifeguard rotation system
• HR administration duties in relation to attendance
• Maintain radio contact between various departments
• Logging of all service interruptions during the course of the daily operation
• Operational Administration duties
• Perform any and all tasks as assigned by your supervisors necessary for the operation of the park.
• Other assigned duties necessitated by operational demand.

About You

• Strong interpersonal skills
• Organizational skills
• Strong administrative abilities
• Ability to have a strong customer focus
• Leadership abilities
• Strong communication skills

We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.