Associate Security Analyst

Help AG; Dubai; Híbrido; AED 180.000 - 300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Career progression

Learning opportunities

Flexible/Hybrid working

Annual flight tickets

Descripción de la vacante

Help AG is seeking an Associate Security Analyst with a strong interest in network security to monitor security events using SIEM tools and detect IT security incidents.

The role requires 2–4 years in information security and related fields, plus hands-on experience with Unix/Linux/Windows systems, and the ability to work in rotating shifts within a 24/7 environment. Arabic is preferred.

Formación

• A Degree in Computer Science, Information Systems, Electrical Engineering, or a closely related degree.
• An active interest in internet security, incident detection, network and systems security.
• A sound knowledge of IT security best practices, common attack types and detection/prevention methods.
• Demonstrable experience of analysing and interpreting system, security, and application logs.
• Knowledge of the type of events produced by Firewalls, IDS/IPS, and other security devices.

Responsabilidades

• Follow detailed operational processes to analyse, escalate and assist in remediation of critical security incidents.
• Correlate and analyse events using SIEM tools to detect IT security incidents.
• Conduct analysis of log files and forensic analysis of resource access.
• Review customer reports for quality and accuracy.
• Monitor multiple security technologies such as SIEM, IDS/IPS, Firewalls, VPNs, etc.

Conocimientos

SIEM tools

Splunk

Qradar

LogRhythm

TCP/IP

Networking

Incident analysis

English (written/verbal)

Communication skills

Analytical skills

Educación

Degree in CS/IS/EE

Herramientas

Splunk

QRadar

LogRhythm

AlienVault

NITROSecurity

Descripción del empleo

Help AG is looking for a talented and enthusiastic Associate Security Analyst who will have a strong knowledge and interest in network security. Security Analyst will be responsible for monitoring multiple security technologies and events using the Security Information Event Management (SIEM) tool in order to detect and identify IT security related incidents.

This Role Requires

• 2-4 years of experience in information security, in areas such as security operations, intrusion detection, incident analysis, incident handling, log analysis, or firewall administration.
• 2-4 years of experience in one of the following: Network operations or engineering or system administration on Unix, Linux, Windows.

Responsibilities

• Follow detailed operational process and procedures to appropriately analyse, escal e and assist in remediation of critical information security incidents.
• Correlate and analyse events using the Splunk/Log Rhythm/Qradar SIEM tool to detect IT security incidents.
• Conduct analysis of log files, including forensic analysis of system resource access.
• Review customer reports to ensure quality and accuracy.
• Monitor multiple security technologies, such as SIEM, IDS/IPS, Firewalls, Switches, VPNs, and other security threat data sources.
• Respond to inbound requests via phone and other electronic means for technical assistance with managed services.

Respond in a timely manner (within documented SLA) to support, threat, and other cases.

• Document actions in cases to effectively communicate information internally and to customers.
• Resolve problems independently and understand escalation procedure.
• Maintain a high degree of awareness of the current threat landscape.
• Participate in knowledge sharing with other analysts and writing technical articles for Internal Knowledge Bases.
• Perform other essential duties as assigned.
• Able to work in rotating shifts within a 24/7 operating environment.

Qualifications & Skills

• A Degree in Computer Science, Information Systems, Electrical Engineering, or a closely related degree.
• An active interest in internet security, incident detection, network and systems security.
• A sound knowledge of IT security best practices, common attack types and detection/prevention methods.
• Demonstrable experience of analysing and interpreting system, security, and application logs.
• Knowledge of the type of events that both Firewalls, IDS/IPS, and other security related devices produce.
• Experience in using SIEM tools such as Splunk, Log Rhythm, Qradar, Alien Vault, NitroSecurity, etc.
• TCP/IP knowledge, networking, and security product experience.
• Knowledge of Cyber Kill Chain and MITRE ATT&CK frameworks.
• Possible attack activities, such as scans, man in the middle, sniffing, DoS, DDoS, etc. and possible abnormal activities, such as worms, Trojans, viruses, etc.
• CCNA, CISSP, GCA, GCIA, GCIH, CEH certification would be preferable.
• Outstanding organizational skills.
• Exclusive focus and vast experience in IT.
• Strong analytical and problem-solving skills.
• A motivated, self-managed, individual who can demonstrate above average analytical skills and work professionally with peers and customers even under pressure.
• Very good communication skills.
• Strong written and verbal skills.
• Strong interpersonal skills with the ability to collaborate well with others.
• Ability to speak and write in English is required; Arabic is preferred.

Benefits

• Health insurance with one of the leading global providers for medical insurance.
• Career progression and growth through challenging projects and work.
• Employee engagement and wellness campaigns activities throughout the year.
• Excellent learning and development opportunities.
• Inclusive and diverse working environment.
• Flexible/Hybrid working environment.
• Annual flight tickets to home country.
• Open door policy.

About Us

Help AG, the cybersecurity arm of Etisalat, is the Middle East's trusted cybersecurity partner, enabling governments, enterprises and critical industries to innovate with confidence. Combining strategic consulting, advanced managed security services and deep technology expertise, Help AG helps organisations strengthen cyber resilience, secure AI adoption and build trusted sovereign digital environments. With regional expertise and a customer-first approach, Help AG delivers end-to-end cybersecurity capabilities designed to protect critical operations, manage evolving risks and support secure digital transformation. Through continuous innovation, trusted partnerships and measurable outcomes, Help AG enables organisations to remain resilient, prepared and confident in a complex digital world.