Associate Director - Private Banking

James Douglas Middle East; Dubai; On-site; AED 420,000 - 600,000; Full time

Job summary

James Douglas Middle East is seeking an Associate Director for Private Banking in the UAE to lead relationship management for high-net-worth clients and deliver personalized service.

The role focuses on expanding client portfolios, cross-selling investment products, and sourcing new business while upholding strict ethical standards and AML compliance.

Qualifications

• University graduate with related degree.
• Strong numbers, selling and investments/financial market knowledge.
• Strong interpersonal skills and cultural sensitivity.
• Relationship management and networking skills.

Responsibilities

• Develop and maintain relationships with HNW clients to deliver personalized Private Banking services.
• Drive cross-selling of bank products to existing clients to grow revenues.
• Source new business from Super HNW individuals through referrals and marketing.
• Maintain ethical standards and protect the bank from AML or fraud.

Skills

Interpersonal skills

Relationship management

Investment knowledge

Education

Securities & Investment Institute (SII) certification

Job description

About the job Associate Director - Private Banking

Our client is a well-known large financial services organisation based in UAE. They are looking to hire multiple Associate Directors / Relationship Managers within the Private Banking division, with outstanding interpersonal skills and a driven attitude. The candidates will be reporting directly to the Senior Director.

Job Purpose

• To provide his portfolio of HNW clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and bank and retain their loyalty and respect.
• The job holder is required to enhance Private Banking sales / revenues and promote the cross selling of bank products to all existing clients.
• Job Holder must be able to source new business of Super HNW individuals through referrals, marketing activities, and personal contacts.
• Financial Advisor must ensure that client are aware of all financial services offered by the banks many departments, TCM, Trade Finance, Mortgage, Corporate Finance etc.

Key Result Areas

• Optimize the potential value of the client base through the delivery of Private Banking products and services and actively identify new customers.
• Ability to communicate with HNW clients to structure advise based on client needs.
• Ability to recognize opportunities to partner with other bank professionals to service client needs and maximize bank revenues.
• Maximizing profitability from the Private Banking base whilst countering competition from other providers offering alternative investment / WM opportunities.
• Safeguard the bank from potential loss / AML fraud/ and ensure ethical behavior.
• Safeguard banks reputation by ensuring ethical professional behavior at all times before/during after sales.
• Enhance market profile and awareness.
• Achieve revenue goals, sales & portfolio growth targets across a range of products & services (Investments, Term Deposits, CASA balances, TCM, FX trading, share financing, etc)
• Acquire 'new to bank' NHW clients.
• Maintain a superior customer service experience for clients including pre-empting issues and proactive servicing.
• Minimize customer attrition.
• Maintain proactive client contact.

Knowledge, Skills and Experience

• University Graduate with related degree
• Strong numbers, selling & investments/ Financial Market knowledge
• Strong Interpersonal skills and cultural sensitivity
• Relationship Management & Networking skills.
• 2+ years of experience in a similar role with other banks / financial services companies in UAE, they should be certified from the Securities & Investment Institute (SII) for selling investment.